topic Re: Failed to open map view in ArcGIS Pro Questions

Failed to open map view

NadaKadhim — Thu, 02 Sep 2021 06:43:33 GMT

Hello everyone,

I have been working for 15 days on an important project. Every step/process that I was working on I saved it. When I open ArcGIS Pro (version 2.8) I found this message.

Please, could you help me in fixing this issue as soon as possible?

I'll highly appreciate your help.

Thank you.

Best regards,

Re: Failed to open map view

NadaKadhim — Thu, 02 Sep 2021 15:51:48 GMT

Any answer/solution, please!

Re: Failed to open map view

TimOrmsby — Fri, 03 Sep 2021 23:02:05 GMT

Hi, the best course of action is to contact Esri Technical Support if you haven't done so already. This is probably something that needs troubleshooting.

Tim

Re: Failed to open map view

NadaKadhim — Sat, 04 Sep 2021 21:17:08 GMT

Thanks, Tim for your response. That's right, I contacted them indeed but no reply yet!

Re: Failed to open map view

JayantaPoddar — Sun, 05 Sep 2021 08:39:20 GMT

Meanwhile, could you try the following options?

1. Close all applications. Restart your system.

2. Try opening the APRX file from a fresh ArcGIS Pro instance? Project > Open. Also

3. Save As the project to a new location, and try opening the newly saved file.

4. Share as Project Package. Then extract the package .

Re: Failed to open map view

DavidPařík — Mon, 20 Mar 2023 18:18:53 GMT

hello! today the exact same thing happened to me.. did you find any solution? i casually saved the project in school but later this day i tried to open the same project at home and "failed to open map view" ...
thanks for any advice!!! 🙂

Re: Failed to open map view

ChristineSeidel — Sat, 25 Mar 2023 19:48:08 GMT

Hello -- Did you ever find a solution to this issue? I'm using ArcGIS Pro 3.1.0 and this same thing has just happened with a project I was working on. Thanks.

- Chris

Re: Failed to open map view

KrisKarki — Tue, 28 Mar 2023 18:00:05 GMT

I also received same issue today. I did all what JayantaPoddar advised. But, did not open the map. Any solution yet?

Re: Failed to open map view

GavinHoward — Wed, 05 Apr 2023 18:01:09 GMT

Found a solution! If you copy and paste the map that fails to open, the new copy will work.

Re: Failed to open map view

KrisKarki — Sat, 08 Apr 2023 02:28:45 GMT

I tried, did not work. thank you.

Re: Failed to open map view

AmiraidarGhulomaidarov — Mon, 24 Apr 2023 05:01:31 GMT

I also failed

Re: Failed to open map view

kathlynmd — Tue, 25 Apr 2023 15:59:38 GMT

I've run into this problem a few times and it looks like others still are as well, so I wanted to offer my stop gap solution that I use. I just open a new blank map within the project and add in all my files/feature classes again from the catalog. It doesn't save your formatting/symbology but usually all of the geoprocessing tools' outputs are saved as files to the project. Not a perfect solution, but something at least.

Re: Failed to open map view

io-atelier — Tue, 22 Aug 2023 14:12:27 GMT

Hi There!

Did anyone find any work around for this issue. It became so annoying for me now as it's been happened 3 times since this morning and I had to created a new map every time.

Please mention here if anyone find any possible solution of this problem, "Failed to open map view" .

Thanks

Re: Failed to open map view

ColinChupik_ — Fri, 25 Aug 2023 20:16:55 GMT

I have the same issue. I created a new map and saved the file thinking only the map was corrupt... But then the "map failed to load" happened on my new file..

Re: Failed to open map view

AmyKnight — Wed, 06 Sep 2023 19:51:58 GMT

We are also having this issue with more than one map, but mainly for one user. It has happened on maps created in previous versions of ArcPro and on new maps created with the current version (3.1.2 for us). The latest map had a lot of files from different source folders, including gdb rasters, feature classes, tifs, and a shapefile. We could see all the sources by going to the map item properties and choosing to update data sources. We did not update anything, just used that as reference for what layers to reload in the map. We will be calling Esri Support but also looking for updates on this forum. thanks!

Re: Failed to open map view

ChelseaRozek — Wed, 04 Oct 2023 15:31:40 GMT

Was ESRI support able to help you? I'm also experiencing this problem.

Re: Failed to open map view

HannahAWhite — Fri, 06 Oct 2023 18:43:54 GMT

Solidarity with you all! With this being such a serious issue, I'm surprised/disappointed that Esri has not chimed in. Maps should not spontaneously become corrupt.

I've had this issue with maps in several different projects, and it's usually just one map in the project that has the issue while the others open as normal. I have not found a way to recover any of the corrupted maps.

I tried the copy/paste suggestion, but "paste" is grayed out.

I tried restarting my computer, and tried opening the project on a different computer. Neither option was successful.

Re: Failed to open map view

ZacharySmith22 — Fri, 13 Oct 2023 23:47:44 GMT

Any update on fixes for this issue? I have recently started having this issue in every project I create.

Re: Failed to open map view

SGCDerekEby — Wed, 18 Oct 2023 16:07:39 GMT

Also failed on me today, tried the Copy/Paste and that did not work (not surprised)

Re: Failed to open map view

YBin — Tue, 24 Oct 2023 06:02:28 GMT

Having the same situation, the Copy/Paste method doesn't work for me, am actively looking for solutions.