topic ArcGIS Pro cannot connect ArcGIS License Server in ArcGIS Pro Questions

ArcGIS Pro cannot connect ArcGIS License Server

ooriiman9186 — Wed, 01 Sep 2021 14:35:44 GMT

License server port is default 27000. (VPS01)

Configured License server host name with port in ArcGIS Enterprise (VPS02).

VPS01 and VPS02 configured by active directory.

Re: ArcGIS Pro cannot connect ArcGIS License Server

jcarlson — Wed, 01 Sep 2021 14:42:26 GMT

Is this Named User licenses, or Single / Concurrent Use?

Re: ArcGIS Pro cannot connect ArcGIS License Server

David_Brooks — Wed, 01 Sep 2021 14:50:25 GMT

@ooriiman9186 can your machines ping each other? First job is to always double check your firewalls, and confirm the ports are open.

Re: ArcGIS Pro cannot connect ArcGIS License Server

ooriiman9186 — Wed, 01 Sep 2021 15:40:52 GMT

Hello,

configured ping and tcp ports.

Re: ArcGIS Pro cannot connect ArcGIS License Server

ooriiman9186 — Wed, 01 Sep 2021 15:42:23 GMT

ArcGIS Enterprise 10.9 named user license

Re: ArcGIS Pro cannot connect ArcGIS License Server

AmnoyAm — Wed, 01 Sep 2021 18:44:04 GMT

1. Go the Portal admin and verify the license manager indicated is indeed VPS01.

2. Configure the ports through the firewall. Keep in mind there are two ports, 27000 for lmgrd and another port you must specify in the service.txt file for the license manager. The client machine where Pro was installed must communicate to the license manager machine through these ports.

Refer to the following if you need more detail concerning firewall configuration:

https://desktop.arcgis.com/en/license-manager/latest/configure-the-arcgis-license-manager-to-work-through-a-firewall.htm

Re: ArcGIS Pro cannot connect ArcGIS License Server

JonathanLeavitt — Fri, 03 Sep 2021 22:07:25 GMT

@ooriiman9186

The FlexNet licensing service for our license manager can run on ports 27000-27009, so many of our customers will open that port range on their firewalls.

As @AmnoyAm had said the lmgrd daemon runs on 27000. However, the ARCGIS daemon is dynamic and can utilize any available port.

I suspect you are running another software in your environment that also uses FlexNet licensing. If so, you will need to lock the Vendor port for the ARCGIS daemon as stated in this document:
https://desktop.arcgis.com/en/license-manager/latest/configure-the-arcgis-license-manager-to-work-through-a-firewall.htm

Please also feel free to reach out to an analyst via our ESRI Technical Support line for assistance.