topic Re: ArcGIS Pro shuts down immediately after logging in in ArcGIS Pro Questions

ArcGIS Pro shuts down immediately after logging in

UlyanKhalif — Tue, 20 Jul 2021 15:27:08 GMT

Hello, .

I cannot use my ArcGIS Pro because the software closed immediately after I logged in.

The initialization window just disappear and the software wont' start.

I tried both my ArcGIS Online account and Organizational account but nothing worked.

I have tried to clean-uninstall and reinstall the application (version 2.8.1) , but it didn't work.

Yesterday it worked normally (same version) and I haven't make any changes.

Please help.

Re: ArcGIS Pro shuts down immediately after logging in

JayantaPoddar — Tue, 20 Jul 2021 15:35:20 GMT

Try resetting the ArcGIS Pro Application Profile. Resetting your ArcGIS application profile

Also check the Configure Licensing page for the license status.

Re: ArcGIS Pro shuts down immediately after logging in

UlyanKhalif — Wed, 21 Jul 2021 04:21:19 GMT

Hello, thank you for replying to my issue.

I have tried all the steps in resetting ArcGIS application profile but the problem still persists.

I have also check my licensing, and try to authorize but the system says "All requested features have already been authorized on this machine." I believe that my license is still valid for I still have credits left and it is still months later until renewal date.

Re: ArcGIS Pro shuts down immediately after logging in

UlyanKhalif3 — Wed, 21 Jul 2021 07:37:17 GMT

Update:

Problem resolved by clearing chrome browser history and adding "www.arcgis.com" and my organizational address to IE trusted sites.

I was assisted by @FeliaNiwanWilwatikta in clearing this issue.

Thank you!