topic Make hyperlinks in a popup appear in a default browser in ArcGIS Pro Questions

Make hyperlinks in a popup appear in a default browser

MichaelMorgan4 — Thu, 18 Mar 2021 21:57:24 GMT

In ArcGIS Pro 2.7.2 (latest patch as of 3/15/2021), links from a popup now go to a mini browser within Arc Pro. In prior versions of Arc Pro, links go to our default browser, which for me is Firefox. This would in turn show the link in my PDF viewer (Bluebeam), because my links are typically for PDF documents. This worked great, and I would like to show my links in Firefox again, but doing this is not obvious in Arc Pro. How do I revert link behavior to go to a standard browser instead of the whittled down Arc Pro browser?

Re: Make hyperlinks in a popup appear in a default browser

CraigRussell — Thu, 18 Mar 2021 23:35:16 GMT

I've tested this on a couple of 2.7.2 installs and this appears to be a bug/regression, suggest raising it with support.

I was going to check the release notes to see if there was anything relevant added/changed around this but I can't access https://pro.arcgis.com at the moment, so that's another problem...

Re: Make hyperlinks in a popup appear in a default browser

JaredNuss — Thu, 25 Mar 2021 22:43:19 GMT

I have put in an issue for this same thing. A work around is adding an 'image' element to the pop-up configuration, even if the image element is left blank. If you blank out all the fields of the element and put it at the bottom of the list you won't notice it, and the links will open in their correct program.

Re: Make hyperlinks in a popup appear in a default browser

NickHarvey — Tue, 20 Apr 2021 15:28:47 GMT

Thanks Jared - I haven't been able to duplicate this workaround at 2.7.3. In the end we want our field-based hyperlinks (pipe video) to work from the attribute table too, but will use custom popups if need be. Bottom of this thread had this as an enhancement I think: ENH-000107706.

Re: Make hyperlinks in a popup appear in a default browser

MikeRatcliffe — Wed, 12 May 2021 16:58:56 GMT

Yes, this must be fixed. As we support both ArcGIS Desktop and ArcGIS Pro environments, a fully functional .PDF becomes essential, NOT defaulting to a limited .pdf browser.

Re: Make hyperlinks in a popup appear in a default browser

NickHarvey — Wed, 12 May 2021 16:40:32 GMT

We put in a Support case, now connected to the two items below:

BUG-000138846 : Pop-up fails to play the MPG video file stored in a local drive in ArcGIS Pro 2.7.

*Note: Our .mpg's would not play from network or https hyperlinks either. We demonstrated formatting with Support remotely, etc.

ENH-000138568 : Provide the ability to open pop up link page with specific internet browser in ArcGIS Pro.

The original title of our Support case was "Hyperlinked documents do not open using default Windows program".

Re: Make hyperlinks in a popup appear in a default browser

NickHarvey — Thu, 13 May 2021 20:09:53 GMT

This appears to be fixed at 2.8.0 (launches default browser when clicking hyperlinked documents). However, hyperlinks containing single quotes are not working as expected. Have put in a Support case.

-Nick

Re: Make hyperlinks in a popup appear in a default browser

GaryB — Tue, 03 Aug 2021 03:51:11 GMT

I can't seem to get that work around to work. Here's the URL that I have built up but it still goes to ArcGIS Pro's little browser which is not what I want.

<a href="https://ngmdb.usgs.gov/topoview/viewer/#14/34.123/-87.456"><img width="20" height="20" border="0" align="center" src=""/>Topoview</a>

Re: Make hyperlinks in a popup appear in a default browser

NickHarvey — Tue, 03 Aug 2021 15:29:53 GMT

@GaryB -Hey Gary - Here's what a field-based version looks like in my installation of Pro 2.8.1 (below) - Which version are you using?

-Nick

Re: Make hyperlinks in a popup appear in a default browser

GaryB — Tue, 03 Aug 2021 20:27:06 GMT

Thanks Nick, unfortunately I'm stuck with 2.7.3 for the moment.

Re: Make hyperlinks in a popup appear in a default browser

NickHarvey — Thu, 05 Aug 2021 17:33:35 GMT

Looks like hyperlinks containing single quotes are working ok at 2.8.2 - released today.

Re: Make hyperlinks in a popup appear in a default browser

RobBlash — Fri, 27 Aug 2021 13:57:10 GMT

Ahh yes, it's an enhancement to return the previous functiuonality that was inadvertently broken in a release. Clearly not a bug!

I can't find ENH-000138568 when searching the support site. Any indication on what release that was implemented in?

Re: Make hyperlinks in a popup appear in a default browser

NickHarvey — Fri, 27 Aug 2021 14:30:29 GMT

Not sure about the release #, sorry. I remember being unable to find the bug# and ENH# at the time also (they do still show up in our support page, see snips at bottom).

It struck me that the mini-browser might have been either a temp workaround or a branch trial, but I could be wrong. Ultimately this issue was fixed at 2.8.0, and the single quote hyperlink issue at 2.8.2 (see post below):

https://community.esri.com/t5/arcgis-pro-questions/single-quote-apostrophe-in-hyperlink/m-p/1086262#M44095