https://community.esri.com/t5/arcgis-pro-questions/summit-evolution/m-p/1038203#M38737 <P>When I have Summit Evolution 7.6 open and then open ArcGIS pro 2.7.2, Arc Pro crashes.&nbsp; A new tool bar is added to Pro but it just doesn't seem to do anything and then crashes.&nbsp; Any ideas?&nbsp; There is not much information on this that I found anyways.&nbsp; Thanks.</P> Thu, 18 Mar 2021 18:21:30 GMT JonPeroff 2021-03-18T18:21:30Z https://community.esri.com/t5/arcgis-pro-questions/summit-evolution/m-p/1038203#M38737 <P>When I have Summit Evolution 7.6 open and then open ArcGIS pro 2.7.2, Arc Pro crashes.&nbsp; A new tool bar is added to Pro but it just doesn't seem to do anything and then crashes.&nbsp; Any ideas?&nbsp; There is not much information on this that I found anyways.&nbsp; Thanks.</P> Thu, 18 Mar 2021 18:21:30 GMT https://community.esri.com/t5/arcgis-pro-questions/summit-evolution/m-p/1038203#M38737 JonPeroff 2021-03-18T18:21:30Z https://community.esri.com/t5/arcgis-pro-questions/summit-evolution/m-p/1044255#M39348 <P>I'm not seeing anything on the internals about Summit Evolution and ArcGIS Pro.&nbsp; A couple things to try:</P><P>1.&nbsp; Uninstall the AGP service packs sequentially and test.&nbsp; For example, go to Program and Features-&gt;Installed updates and uninstall ArcGIS Pro Patch 2 (2.7.2) and retest.&nbsp; If it fails, uninstall ArcGIS Pro Patch 1 (2.7.1) and retest.&nbsp;&nbsp;<BR />2.&nbsp; Rename the ESRI folder in your&nbsp;C:\Users\&lt;user_profile&gt;\AppData\Local and&nbsp;C:\Users\&lt;user_profile&gt;\AppData\Roaming to ESRI_OLD<BR />3.&nbsp; Contact Esri Support Services and log a new case with the team to see if they know what the issue is.</P><P>Hope this helps!</P> Tue, 06 Apr 2021 18:06:07 GMT https://community.esri.com/t5/arcgis-pro-questions/summit-evolution/m-p/1044255#M39348 Robert_LeClair 2021-04-06T18:06:07Z