topic When an AGOL Feature Service is set to &quot;Optimize Layer Drawing&quot;, layer does not draw in Pro in ArcGIS Pro Questions https://community.esri.com/t5/arcgis-pro-questions/when-an-agol-feature-service-is-set-to-quot/m-p/92171#M3757 <HTML><HEAD></HEAD><BODY><P>For example, this <A href="http://nps.maps.arcgis.com/home/item.html?id=c4d5a0e0f2464441a642748edf7d4a45">complex line layer,</A> when added to Pro 1.3.1, looks like this:&nbsp;</P><P></P><P><IMG __jive_id="238664" class="image-1 jive-image" src="https://community.esri.com/legacyfs/online/238664_pastedImage_1.png" /></P><P></P><P></P><P>I've tried deleting and re-configuring the symbology, same effect every time. Yes, latest video card driver is installed. This only happens on AGOL layers where "<SPAN style="color: #6e6e6e; background-color: #ffffff;">Optimize Layer Drawing" is enabled, if I pull this from the source (say a FGDB on a network share, same data), it doesn't happen.&nbsp;</SPAN></P></BODY></HTML> Mon, 03 Oct 2016 17:35:53 GMT ThomasColson 2016-10-03T17:35:53Z When an AGOL Feature Service is set to "Optimize Layer Drawing", layer does not draw in Pro https://community.esri.com/t5/arcgis-pro-questions/when-an-agol-feature-service-is-set-to-quot/m-p/92171#M3757 <HTML><HEAD></HEAD><BODY><P>For example, this <A href="http://nps.maps.arcgis.com/home/item.html?id=c4d5a0e0f2464441a642748edf7d4a45">complex line layer,</A> when added to Pro 1.3.1, looks like this:&nbsp;</P><P></P><P><IMG __jive_id="238664" class="image-1 jive-image" src="https://community.esri.com/legacyfs/online/238664_pastedImage_1.png" /></P><P></P><P></P><P>I've tried deleting and re-configuring the symbology, same effect every time. Yes, latest video card driver is installed. This only happens on AGOL layers where "<SPAN style="color: #6e6e6e; background-color: #ffffff;">Optimize Layer Drawing" is enabled, if I pull this from the source (say a FGDB on a network share, same data), it doesn't happen.&nbsp;</SPAN></P></BODY></HTML> Mon, 03 Oct 2016 17:35:53 GMT https://community.esri.com/t5/arcgis-pro-questions/when-an-agol-feature-service-is-set-to-quot/m-p/92171#M3757 ThomasColson 2016-10-03T17:35:53Z Re: When an AGOL Feature Service is set to "Optimize Layer Drawing", layer does not draw in Pro https://community.esri.com/t5/arcgis-pro-questions/when-an-agol-feature-service-is-set-to-quot/m-p/92172#M3758 <HTML><HEAD></HEAD><BODY><P>I can't seem to reproduce this issue with your layer. A few questions:</P><P></P><OL><LI>Does it happen at all scales?</LI><LI>Does it happen in a new Project?</LI><LI>Does it only happen when you (the data owner) is signed into Pro?</LI><LI>Does it only happen when the Map is in a different coordinate system than the layer?</LI></OL></BODY></HTML> Mon, 03 Oct 2016 19:32:45 GMT https://community.esri.com/t5/arcgis-pro-questions/when-an-agol-feature-service-is-set-to-quot/m-p/92172#M3758 Scott_Harris 2016-10-03T19:32:45Z Re: When an AGOL Feature Service is set to "Optimize Layer Drawing", layer does not draw in Pro https://community.esri.com/t5/arcgis-pro-questions/when-an-agol-feature-service-is-set-to-quot/m-p/92173#M3759 <HTML><HEAD></HEAD><BODY><P>This appears to be intermittent (and thus not-reproducible) which makes it more frustrating. On 2 out of 5 "imports", it happens. On a new project it never happens. On the imports that fail, changing coordinate system doesn't improve things. This is on a system with dual ATI video cards (quad monitors), and I'm pretty OCD about keeping the drivers up to date. Could this be a directx/openGL issue?</P></BODY></HTML> Tue, 04 Oct 2016 12:53:53 GMT https://community.esri.com/t5/arcgis-pro-questions/when-an-agol-feature-service-is-set-to-quot/m-p/92173#M3759 ThomasColson 2016-10-04T12:53:53Z Re: When an AGOL Feature Service is set to "Optimize Layer Drawing", layer does not draw in Pro https://community.esri.com/t5/arcgis-pro-questions/when-an-agol-feature-service-is-set-to-quot/m-p/92174#M3760 <HTML><HEAD></HEAD><BODY><P>Further testing is narrowing this down:</P><P></P><P>Start a new project;<BR />Add <A class="link-titled" href="http://nps.maps.arcgis.com/home/item.html?id=c4d5a0e0f2464441a642748edf7d4a45" title="http://nps.maps.arcgis.com/home/item.html?id=c4d5a0e0f2464441a642748edf7d4a45">http://nps.maps.arcgis.com/home/item.html?id=c4d5a0e0f2464441a642748edf7d4a45</A>&nbsp;&nbsp;to the default, new map;</P><P>Change map coordinate system to WGS 84 OR WGS 84 Web Mercator: Problem appears</P></BODY></HTML> Tue, 04 Oct 2016 13:14:30 GMT https://community.esri.com/t5/arcgis-pro-questions/when-an-agol-feature-service-is-set-to-quot/m-p/92174#M3760 ThomasColson 2016-10-04T13:14:30Z Re: When an AGOL Feature Service is set to "Optimize Layer Drawing", layer does not draw in Pro https://community.esri.com/t5/arcgis-pro-questions/when-an-agol-feature-service-is-set-to-quot/m-p/92175#M3761 <HTML><HEAD></HEAD><BODY><P>If you haven't already, please contact Esri Technical Support at 888-377-4575 to investigate this issue further.</P></BODY></HTML> Tue, 04 Oct 2016 17:11:19 GMT https://community.esri.com/t5/arcgis-pro-questions/when-an-agol-feature-service-is-set-to-quot/m-p/92175#M3761 Scott_Harris 2016-10-04T17:11:19Z Re: When an AGOL Feature Service is set to "Optimize Layer Drawing", layer does not draw in Pro https://community.esri.com/t5/arcgis-pro-questions/when-an-agol-feature-service-is-set-to-quot/m-p/92176#M3762 <HTML><HEAD></HEAD><BODY><P>From my testing so far, the problem is also reproducible without&nbsp;drawing optimization turned on.</P></BODY></HTML> Tue, 04 Oct 2016 19:37:28 GMT https://community.esri.com/t5/arcgis-pro-questions/when-an-agol-feature-service-is-set-to-quot/m-p/92176#M3762 Scott_Harris 2016-10-04T19:37:28Z