topic Re: Cannot change ArcGIS Server connection type in ArcGIS Pro in ArcGIS Pro Questions

Cannot change ArcGIS Server connection type in ArcGIS Pro

BenClark — Fri, 04 Sep 2020 20:11:30 GMT

Hi all,

I'm trying to publish a geoprocessing tool to ArcGIS Server from ArcGIS Pro, but am unable to since the server connection type is set to "User" in the latter and cannot be changed to "Publisher" or "Admin". When establishing the connection, I'm using the same admin credentials for when I publish from ArcMap, access the Server Admin page, etc., but for some reason Pro sets the connection properties at the lowest level and then grays-out the drop down user type menu--it's totally inert. Heck, the connection in catalog is even auto-named "admin on $SERVERNAME".

I've also confirmed that I can see the published services on the server, but they cannot be modified via Pro. Application is version 2.6.1. Issue was present before recent upgrade.

Any thoughts as to what I'm doing wrong? Thank you!

Re: Cannot change ArcGIS Server connection type in ArcGIS Pro

BenClark — Fri, 04 Sep 2020 20:54:23 GMT

Aha! Some more digging turned up this ESRI page. We're currently running ArcGIS Server 10.5.1, and Publisher & Admin connections to ArcGIS Pro weren't added until 10.6. Time to push an upgrade...

Re: Cannot change ArcGIS Server connection type in ArcGIS Pro

Anonymous User — Wed, 23 Dec 2020 21:50:51 GMT

Hey we have 10.7 Portal and 2.6 ArcGIS Pro and that feature is still greyed out for me did you figure out how to do this ?

Re: Cannot change ArcGIS Server connection type in ArcGIS Pro

MetralAlexis — Mon, 25 Jan 2021 14:55:38 GMT

The same for me. ArcGIS Pro 2.7 and ArcGIS Enterprise 10.8. I'm the Portal admin and I'm connected to the Portal. And still, I can't change the connection type. ArcGIS Pro is my nemesis.

Re: Cannot change ArcGIS Server connection type in ArcGIS Pro

FMGLGIS — Tue, 02 Feb 2021 04:42:53 GMT

Running same setup, still unable to change either. Potential bug?

Re: Cannot change ArcGIS Server connection type in ArcGIS Pro

MetralAlexis — Tue, 02 Feb 2021 13:07:23 GMT

I discovered that the workflow is different in Pro. If you are already connected to your Portal, you can use the Share ribbon to work with your services and manage the server from the web browser.

Re: Cannot change ArcGIS Server connection type in ArcGIS Pro

FMGLGIS — Wed, 03 Feb 2021 01:43:58 GMT

Yeah interactively it appears different, unfortunately, we've got a few python workflows to create/update tile cache that requires an admin/publisher an .ags connection. Anyone come up with any other workarounds in Python?

See python example - https://pro.arcgis.com/en/pro-app/latest/tool-reference/server/create-map-server-cache.htm#C_GUID-9C0C189E-C0F3-4846-9C22-1FF497AAD543

Re: Cannot change ArcGIS Server connection type in ArcGIS Pro

FMGLGIS — Wed, 03 Feb 2021 01:48:57 GMT

I've done a bit of testing on some of our federated/non-federated servers. Appears to only be an issue switching connection type on federated servers where the portal-tier login is disabled. I can switch freely on a non-federated ArcGIS Server

Re: Cannot change ArcGIS Server connection type in ArcGIS Pro

RoggerCorrea — Wed, 31 Mar 2021 21:29:29 GMT

Having the same issue here. cannot login as publisher, by default it login as user. Any updates on this?
Thanks,

Re: Cannot change ArcGIS Server connection type in ArcGIS Pro

MetralAlexis — Thu, 01 Apr 2021 12:09:13 GMT

If you've setup the portal connection in the Pro options can use the Share ribbon to publish your services and check your datastores. However, the only way I found to manage the server was to use the web browser interface.

Re: Cannot change ArcGIS Server connection type in ArcGIS Pro

RoggerCorrea — Mon, 05 Apr 2021 22:49:53 GMT

Thanks @MetralAlexis. Yes, just find out that the server I was using was version 10.4. I tried with a server 10.6 and it worked fine. Now we just need to update our old server. Same as @BenClark said.
Thanks!

Re: Cannot change ArcGIS Server connection type in ArcGIS Pro

Bili — Mon, 08 Aug 2022 12:23:00 GMT

I use Gis server 10.9.1 and Pro 2.9.1 and I can't change the user type either, is there a solution?

Re: Cannot change ArcGIS Server connection type in ArcGIS Pro

ChrisRobinsonCOF — Wed, 31 Aug 2022 18:44:54 GMT

Same here, Arcgis Pro 3.0 and ArcGIS Server 10.9 and I can't change the user connection type.

Re: Cannot change ArcGIS Server connection type in ArcGIS Pro

ChrisRobinsonCOF — Wed, 31 Aug 2022 19:51:57 GMT

I was able to get connected as an administrator. I had to go to Connections<Server<Add Server and go to an existing connection file I created in ArcMap. Why Pro Why?????????

Re: Cannot change ArcGIS Server connection type in ArcGIS Pro

Teresa_Blader — Thu, 19 Jan 2023 20:12:28 GMT

We also have this issue as well, and also found success with dragging in an exisiting connection file from ArcCatalog's storage of connection files. Stand Alone Server, ArcGIS 10.7.1 and ArcGIS Pro 3.0

However, this isn't the case for all of our servers. We are adding new servers this month, and our new staging server is able to connect in ArcGIS Pro, switch to an admin connection type, and publish a geoprocessing service, however our current production server only works that way if we drag over the ArcCatalog connection file, which defaults to Admin connection type in ArcGIS Pro. The current and new servers are configured with the same permissions so this is a big mystery to us; they mirror each other. We plan on testing again when we swap our current production server to a new server.

It makes no sense! Wondering if the server hardware has something to do with it now.

Re: Cannot change ArcGIS Server connection type in ArcGIS Pro

PhucTran1 — Wed, 18 Jun 2025 03:56:46 GMT

Has anyone solved this problem? I use Arcgis Pro 3.4 and Map service version 11.1.