topic Re: "Tool has failed to open" error in ArcGIS Pro in ArcGIS Pro Questions

"Tool has failed to open" error in ArcGIS Pro

JohnNiles — Sun, 02 Sep 2018 22:41:16 GMT

I am attempting to open the Profile tool in 2.2.1, but the tool does not open and I get the following error:

I have tried repairing the installation, but there was no change.

Anyone know what is going on? Difficult to evaluate software that doesn't work.

Re: "Tool has failed to open" error in ArcGIS Pro

DanPatterson_Retired — Sun, 02 Sep 2018 22:50:30 GMT

Your link is bad..

Re: "Tool has failed to open" error in ArcGIS Pro

JohnNiles — Sun, 02 Sep 2018 23:09:48 GMT

Dan - how about now?

Re: "Tool has failed to open" error in ArcGIS Pro

DanPatterson_Retired — Mon, 03 Sep 2018 00:57:18 GMT

John are these the same tools?

Geoprocessing tools that use credits—Appendices | ArcGIS Desktop

where you have to be logged in to AGOL and have permissions? and consume credits?

Find a geoprocessing tool—ArcGIS Pro | ArcGIS Desktop although these may be different

Re: "Tool has failed to open" error in ArcGIS Pro

JohnNiles — Mon, 03 Sep 2018 02:34:12 GMT

Profile

1 credit per 1,000 input features

If there are 10 input lines, the cost will be 0.01 credits

Well, my initial positive experience with ArcGIS Pro just turfed out... Credits to run tools?? Seriously?

Re: "Tool has failed to open" error in ArcGIS Pro

DanPatterson_Retired — Mon, 03 Sep 2018 03:12:40 GMT

That is an AGOL thing... there are tools that do the same thing in Pro (depending on what you are doing) that you can do if you have the appropriate license.

For example the Profile graph tool....

Profile graph—Charts | ArcGIS Desktop

doesn't use any credits... but you need the 3D analyst extension.

So some of these tools are made available on a credit-use basis compared to throwing a whole wad of $$$ upfront for an extension that you might rarely use.

Kind of like … do you buy a car to drive a couple of times in a year, or do you take taxis?

Re: "Tool has failed to open" error in ArcGIS Pro

PetraFreund — Tue, 04 Sep 2018 07:49:09 GMT

I have the same Problem. For all my Pythonskripts (e.g. here: Einstieg) I get such a message.

If I try a second time , then it works. This happend with update of the Version ArcGIS Pro 2.2.1.

Re: "Tool has failed to open" error in ArcGIS Pro

CaitlinOlson — Tue, 04 Sep 2018 15:25:12 GMT

I had the same issue, except I was trying to open the Quick Import tool in the Data Interoperability Toolbox. I have the license enabled.

Re: "Tool has failed to open" error in ArcGIS Pro

Robert_LeClair — Tue, 04 Sep 2018 15:43:19 GMT

As previously mentioned, some GP tools in the Cloud/Portal require Esri Service credits to run but most GP tools do not. Extensions such as Spatial Analyst are licensed separately from AGP and provide additional GP tools with the extension. With regard to your error message, I did find a related BUG that may explain what you're seeing.

BUG-000114051 : Ready To Use Tool in ArcGIS Pro fails to open with an error, "Tool has failed to open." when the Licensing Portal is set to Portal for ArcGIS.

Is your AGP licensing coming from Portal for ArcGIS?

Re: "Tool has failed to open" error in ArcGIS Pro

Robert_LeClair — Tue, 04 Sep 2018 15:52:00 GMT

Caitlin - have you installed the Data Interoperability extension for AGP? It's an executable to run after the installation of AGP.

Re: "Tool has failed to open" error in ArcGIS Pro

IBWadmin — Tue, 26 Mar 2019 13:26:47 GMT

ArcGIS Pro 2.3.1 is returning Tool has failed to open for Feature Class to Feature Class geoprocessing tool.

My account has credits, should that be an issue for this tool. I've received this message after opening the tool from:

Geoprocessing pane/Toolboxes/Conversion Tools/To Geodatabase
Geoprocessing pane/Favorites/Recent
Geoprocessing pane/Find Tools/[attempt tool launch from search result]

Is there a template file or a tool cache that needs to be reset in order to overcome this?

Re: "Tool has failed to open" error in ArcGIS Pro

MichaelVolz — Tue, 26 Mar 2019 13:32:19 GMT

Was this working in a previous version of Pro or is this your first foray into the Pro world?

Re: "Tool has failed to open" error in ArcGIS Pro

IBWadmin — Tue, 26 Mar 2019 13:35:22 GMT

The tool was working in previous versions, and in 2.3.1. It showed in Geoprocessing pane/Favorites/Recent.

Re: "Tool has failed to open" error in ArcGIS Pro

Robert_LeClair — Tue, 26 Mar 2019 14:19:47 GMT

Whenever I see strange GP issues in AGP, one solution that comes to mind is to rename the ESRI folder in your C:\Users\<user profile>\AppData\Roaming and C:\Users\<user profile>\AppData\Local directory to Esri_Old. Does the error persist?

Re: "Tool has failed to open" error in ArcGIS Pro

IBWadmin — Tue, 26 Mar 2019 14:33:48 GMT

Cheers, that clears the block and allows the tool to launch.

Re: "Tool has failed to open" error in ArcGIS Pro

OvidioRivero — Tue, 21 May 2019 18:20:11 GMT

I deleted the ESRI folder in both the Local and Roaming profiles to no effect. Anything else I should delete? Should I restart the computer?

Re: "Tool has failed to open" error in ArcGIS Pro

Robert_LeClair — Wed, 29 May 2019 17:13:29 GMT

After you deleted the Esri folder in the Local/Roaming profiles, did the error persist?

Re: "Tool has failed to open" error in ArcGIS Pro

JulianInskip1 — Tue, 01 Oct 2019 00:21:59 GMT

I was having the same issue with the Density-Base Clustering tool. I noticed I was using a clone of the python environment that I setup. When I changed it back to the default python environment, my tool became available again.

I found this only occures with the python tool and not the other GP tools.

Re: "Tool has failed to open" error in ArcGIS Pro

CarolynMilland — Mon, 20 Jan 2020 20:30:29 GMT

I'm having the same issue when trying to use the profile tool in AGP. do I need any particular add-ons for this? The above solution of renaming the local and roaming ESRI folder didn't work. I have an advanced licence but not 3D analyst or Image Analyst and i'm wondering if that is the problem?

Error: Tool has failed to open: C:\Program Files\ArcGIS\Pro\Resources\ArcToolBox\Toolboxes\ReadyToUseServiceTools.tbx\Profile

Re: "Tool has failed to open" error in ArcGIS Pro

JulianInskip1 — Tue, 28 Jan 2020 21:37:26 GMT

Hi Carolyn.

Tools in the Ready To Use toolbox are ArcGIS Online geoprocessing services that use ArcGIS Online’s hosted data and analysis capabilities.

Please check if you are logged in to ArcGIS Online (will use your AGOL credits) in ArcGIS Pro.

For more information for this specific tool, have a look at the Profile tool's help documentation.

I hope this helps.

Julian.