topic Re: Image Transparency Issue While Exporting To PDF - ArcGIS Pro in ArcGIS Pro Questions

Image Transparency Issue While Exporting To PDF - ArcGIS Pro

SeanFadum1 — Tue, 26 Sep 2017 15:03:20 GMT

Hi,

When I apply a transparency to a raster image (ie. an airphoto) and export my layout in ArcGIS Pro to PDF, strange lines appear in the image (almost like the software is tiling it). If I remove the transparency, then the export is fine. I have tried adjusting the DPI during the export and printing directly to PDF, with no luck.

Has anyone else had this issue... and if so is there a fix? I am using ArcGIS Pro 2.0.1.

Thanks,

Sean

Re: Image Transparency Issue While Exporting To PDF - ArcGIS Pro

Robert_LeClair — Tue, 26 Sep 2017 15:25:19 GMT

Sean - this seems related to BUG-000095765. A workaround is to Print to PDF vs. exporting to PDF. This appears to remove the grid lines you see in your attached *.jpg.

Re: Image Transparency Issue While Exporting To PDF - ArcGIS Pro

AZendel — Mon, 02 Apr 2018 15:27:32 GMT

I'm experiencing this issue with the latest available release (2.1.2). The link to the bug report above states that this problem can be circumvented by specifying a resolution lower than 200 DPI. I tried 150 DPI, but the lines still appear, as shown below. The "Microsoft Print to PDF" option is not a feasible workaround for me because:

1) We need to print at high resolution. Based on the small file size created by this "printer", I'm guessing it's not a high resolution.

2) The CMYK color model that I've specified seems to be ignored when printing to the PDF

3) Custom sizes are a pain when using Microsoft Print to PDF. I found a hack for creating a custom page size here: Custom Page Sizes for Microsoft Print to PDF « Franklin Heath Ltd . But you have to go through those steps for every custom page size that you need.

I'm trying to adopt Pro, but I run into snags fairly frequently. This is another one.....

Re: Image Transparency Issue While Exporting To PDF - ArcGIS Pro

Robert_LeClair — Mon, 02 Apr 2018 16:49:33 GMT

In reviewing the bug - I've seen it's been escalated internally so am hopeful it is resolved in ArcGIS Pro 2.2.

Re: Image Transparency Issue While Exporting To PDF - ArcGIS Pro

ZacharyHart — Thu, 05 Apr 2018 19:39:37 GMT

I've got the same issue here!

Re: Image Transparency Issue While Exporting To PDF - ArcGIS Pro

MichaelVolz — Tue, 17 Apr 2018 19:28:10 GMT

At Pro 2.1.2 I did an export to pdf with the default 96 dpi using Image Quality Best and Image Quality Normal. The pdf generated with Best had the mystery lines while the pdf generated with Normal did not have the mystery lines.

Printing to pdf at all tested dpis did not generate any mystery lines

Re: Image Transparency Issue While Exporting To PDF - ArcGIS Pro

StevenKincaid — Mon, 30 Apr 2018 15:56:15 GMT

I'm having the same issues, I've tried tweaking the dpi settings but no luck.

Re: Image Transparency Issue While Exporting To PDF - ArcGIS Pro

AZendel — Mon, 07 May 2018 19:50:55 GMT

I have some very interesting observations about this bug. Some background. I'm producing maps of some local parks and exporting them as PDFs. A local graphics design firm, presumably using Adobe products on Macs, is then placing the map in larger publications, mostly large Kiosks that are placed in the parks. When I sent a preliminary PDF to one of the designers, I asked her if she can remove them using Adobe Products. She said that she didn't see the lines and that they "don't exist". That made me think that we can proceed with using the maps exported by Pro because the lines won't be visible in subsequent products that they produce using Adobe. Well, they just sent back a PDF proof of a map that was placed in an Adobe document and the lines are showing up when:

I open the PDF on my Windows 10 machine using Chrome and Acrobat Reader
I "previewed" the PDF on my Android phone using the Gmail app
My co-worker opened the PDF on his Windows 10 computer using Chrome

They are not showing up on

Any of the PDFs that are opened on the designers' Mac computers
My co-workers iPhone (the same co-worker that saw the grid lines when he opened the PDF on his Win 10 machine).

Robert, I think this will help the Pro development team troubleshoot this problem. Do you have the ability to add this information to that bug report?

Re: Image Transparency Issue While Exporting To PDF - ArcGIS Pro

AZendel — Mon, 07 May 2018 20:33:02 GMT

Update, our parks coordinator could see the lines on her personal Mac and her iPhone!

Re: Image Transparency Issue While Exporting To PDF - ArcGIS Pro

Robert_LeClair — Fri, 11 May 2018 19:35:00 GMT

I don't have the ability to add it the bug report as this is more of a Technical Support side of Esri. I'd recommend calling the Esri Tech Support number, provide the Bug number to the analyst, add your Customer ID to the bug report and provide your observations so they may continue to troubleshoot and hopefully resolve. Thx for the information - it should help them!

Re: Image Transparency Issue While Exporting To PDF - ArcGIS Pro

AZendel — Mon, 23 Jul 2018 17:00:52 GMT

I just downloaded and installed Pro 2.2.0. Unfortunately, this issue is still occurring.

Re: Image Transparency Issue While Exporting To PDF - ArcGIS Pro

MichaelVolz — Mon, 23 Jul 2018 17:06:14 GMT

Robert - Is there a tentative Pro release where this issue would be fixed (I understand this would not be set in stone but just an estimate)?

Re: Image Transparency Issue While Exporting To PDF - ArcGIS Pro

Robert_LeClair — Mon, 23 Jul 2018 19:12:28 GMT

Michael - I reviewed BUG-000095765 in the Support site and the only update I saw was "In the Product Plan." To me this means the next major release (2.3) but just my guess at the moment. If you have not associated your customer ID with the BUG number, I recommend you do so.

Re: Image Transparency Issue While Exporting To PDF - ArcGIS Pro

SterlingLoetz5 — Thu, 02 Aug 2018 14:24:00 GMT

I am experiencing the same issue in Pro (2.2.1) with transparency set to basemap imagery. This issue occurs with ESRI basemaps as well as georeferenced imagery added to the layout.

I have tried adjusting DPI, export quality (Normal, Better, Best, etc.), and even uninstalling and reinstalling Pro. Printing to PDF is not a viable option as I have found the quality is decreased, and takes longer. Albeit, only 30 seconds longer but when exporting to PDF 30-40 times a day...

95% of our GIS products require export to PDF from layouts. This issue is keeping us from moving to Pro.

Any ideas or when this issue will be addressed?

Re: Image Transparency Issue While Exporting To PDF - ArcGIS Pro

BlairDeaver3 — Wed, 10 Oct 2018 17:51:06 GMT

Any status update on this problem? This seems like a showstopper. Thank you.

Re: Image Transparency Issue While Exporting To PDF - ArcGIS Pro

Robert_LeClair — Wed, 10 Oct 2018 20:25:30 GMT

I've pulled up BUG-000095765 in the Support site and the status is still "In the Development Plan." Hopeful for AGP 2.3 will resolve this.

Re: Image Transparency Issue While Exporting To PDF - ArcGIS Pro

AZendel — Wed, 10 Oct 2018 20:58:27 GMT

It's definitely a show stopper for our production of parks and trail maps that use hillshade behind some transparent polygons. I'm glad I caught it early on since you can't convert Pro back to ArcMap! I'm hopefully for 2.3 as well. This is one of the last Pro 'gotchas' that prevent us from adopting Pro for nearly all of our workflows

Re: Image Transparency Issue While Exporting To PDF - ArcGIS Pro

BlairDeaver3 — Wed, 10 Oct 2018 21:02:52 GMT

Thank you Robert for the quick reply. I look forward to 2.3. This is one last issue preventing us from migrating away from ArcGIS Desktop. I do realize there are work arounds to the issue but they diminish the quality of the work product (convert to TIF or Print to PDF). Thank you.

Re: Image Transparency Issue While Exporting To PDF - ArcGIS Pro

Robert_LeClair — Wed, 10 Oct 2018 21:11:24 GMT

You bet Blair - happy to assist where I can. I receive many questions from students in my AGP Migration course so getting really good at researching the Support Pages for status updates on new functionality/bug fixes and the like. I do know 2.3 is under heavy testing currently so the developers are making great progress.

Re: Image Transparency Issue While Exporting To PDF - ArcGIS Pro

PeterFerretti — Tue, 30 Oct 2018 19:19:02 GMT

Hi All, our team is running into the same issue. A "dirty" work around is to export the map to .jpg then use a PDF creator program like NitroPro to convert it to PDF. It should be noted that when I open a Pro created PDF in Photoshop, it looks fine. With pretty much any other viewer though, the grids are visible. We will continue to investigate this internally. I am hopefully Esri tech staff will be watching these threads for feedback and a solution will be found soon.