https://community.esri.com/t5/arcgis-pro-questions/problem-in-log-in-arcgis-pro/m-p/1020165#M36392 <P>Many thanks Adena.</P> Tue, 26 Jan 2021 18:13:58 GMT ahmed_ahmed_elbadwy 2021-01-26T18:13:58Z https://community.esri.com/t5/arcgis-pro-questions/problem-in-log-in-arcgis-pro/m-p/1019717#M36332 <P>Hello, I bought ArcGIS Desktop for Personal Use Term License Subscription for 1 year from esri, all paid process completed and i got the invoice order; the problem is when i try to log in ArcGIS pro by the account message appear "Your account could not be used to authorize ArcGIS Pro because it is an ArcGIS Public Account "&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="ahmed_ahmed_elbadwy_0-1611598002024.png" style="width: 400px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/4481i98F9ABA7FB6DEC85/image-size/medium?v=v2&amp;px=400" role="button" title="ahmed_ahmed_elbadwy_0-1611598002024.png" alt="ahmed_ahmed_elbadwy_0-1611598002024.png" /></span></P><P>&nbsp;</P> Mon, 25 Jan 2021 18:08:24 GMT https://community.esri.com/t5/arcgis-pro-questions/problem-in-log-in-arcgis-pro/m-p/1019717#M36332 ahmed_ahmed_elbadwy 2021-01-25T18:08:24Z https://community.esri.com/t5/arcgis-pro-questions/problem-in-log-in-arcgis-pro/m-p/1020049#M36375 <P>Hello Ahmed,</P><P>Please contact <A href="mailto:service@esri.com" target="_blank">service@esri.com</A>&nbsp;for help using your Personal Use license. They should be able to get you up and running.</P><P>Adena</P><P>&nbsp;</P> Tue, 26 Jan 2021 15:17:02 GMT https://community.esri.com/t5/arcgis-pro-questions/problem-in-log-in-arcgis-pro/m-p/1020049#M36375 AdenaSchutzberg1 2021-01-26T15:17:02Z https://community.esri.com/t5/arcgis-pro-questions/problem-in-log-in-arcgis-pro/m-p/1020165#M36392 <P>Many thanks Adena.</P> Tue, 26 Jan 2021 18:13:58 GMT https://community.esri.com/t5/arcgis-pro-questions/problem-in-log-in-arcgis-pro/m-p/1020165#M36392 ahmed_ahmed_elbadwy 2021-01-26T18:13:58Z