ArcMap 10.3.1 Slowness

MohammedAmleh — Wed, 01 Aug 2018 08:17:10 GMT

Dear all,

I have ArcMap 10.3.1 installed on a high performance computer - Dell workstation with the following specifications:

OS: Windows 10 Pro for workstations

Processor: Dual Intel Xeon Processor E52620 v3 (6C, 2.4GHz, 15MB, 85W)

Graphics: NVIDIA QuadroNVS 510 2GB Memory: 32GB (4x8GB) 2400MHz DDR4 RDIMM ECC

HD: 1 TB 3.5" SATA (7500 rpm) (For Data)

SSD: 512 GB 2.5" SATA (For OS and Software)

Form: Tower

Monitor: Three DELL P2417H Monitor 60.5 cm (23.8")

When I use ArcMap program, it is take too long time to launch ( 30 seconds ), and when I tried to open any layer property, the window always takes about 27 seconds to open if the tab is (Labels), if I close the window in any other Tab and re-open the layer property, it is open normally, but if I move to Labels Tab, it is takes around 20 seconds to open. After that, when I move from tab to tab, it is work properly.

You can see the problem on the following video: Dropbox - 20180610_131718.mp4

The same issue (slowness) when I open (Data View) tab in ArcMap Options or Labels tab on Grids properties.

I tried different methods to solve the problem: uninstall and reinstall ArcMap, change windows performance options, reinstall Graphics driver (using vendor driver), change Graphic card and using Esri recommended one ( NVIDIA Quadro K620 )... etc. but, unfortunately it is not solved at all,

I discover that, when I uninstall the Graphic drive, the problem disappear, but of course this is not the solution.

Please advice.

Re: ArcMap 10.3.1 Slowness

JayantaPoddar — Wed, 01 Aug 2018 12:59:51 GMT

Check the solutions proposed in the following technical article.

Problem: Performance issues with ArcGIS for Desktop 10.x

If the issue still persists, you could call Esri Tech Support. Esri Support Contact Support

Re: ArcMap 10.3.1 Slowness

MohammedAmleh — Thu, 02 Aug 2018 06:12:21 GMT

Thank you Jayanta, I tried most of the solution, but unfortunately, nothing changed.

It is looks like a bug on ArcGIS 10.3.1 or a windows 10 issue. I have the same program installed on another workstation with less specifications, but the program run very well and more faster.

topic ArcMap 10.3.1 Slowness in ArcGIS Pro Questions

ArcMap 10.3.1 Slowness

Re: ArcMap 10.3.1 Slowness

Re: ArcMap 10.3.1 Slowness