topic Re: Problem while importing 3d models in ArcGIS Pro in ArcGIS Pro Questions

Problem while importing 3d models in ArcGIS Pro

Arun_PrasadRamanujadoss — Mon, 18 Jan 2016 07:09:53 GMT

Hi all !!

I am a newbee in ArcGIS Pro. I am trying to import some 3D models in the format of .3ds and .dae.

I created a multipatch feature class and importing the models. I have not facing any issues while importing smaller models(<20 MB). But when I am trying to import large models like 30mb or 90mb(>20 mb), ArcGIS Pro crashes.

I have a system configuration of 8 GB RAM with 3.20GHz i5 processor.

Please help me through this issue.

Thanks

Arun@

Re: Problem while importing 3d models in ArcGIS Pro

DanPatterson_Retired — Mon, 18 Jan 2016 07:59:53 GMT

ArcGIS Pro system requirements—ArcGIS Pro | ArcGIS for Desktop including video etc? Was there an error message or is it a complete crash?

Re: Problem while importing 3d models in ArcGIS Pro

Arun_PrasadRamanujadoss — Mon, 18 Jan 2016 08:40:55 GMT

Hi Dan,

There is no error message, it completly crashes. My system specs are as per the recommended requirement.

But, its hapenning for larger models only. Is there any other way to add the 3d model without crash?

Thanks

Arun

Re: Problem while importing 3d models in ArcGIS Pro

DanPatterson_Retired — Mon, 18 Jan 2016 11:43:15 GMT

I could be the model or memory

Re: Problem while importing 3d models in ArcGIS Pro

Arun_PrasadRamanujadoss — Tue, 19 Jan 2016 04:42:01 GMT

I also think memory is the problem.

Now I am importing those models in ArcScene and importing those Geodatabase again to Pro. It is working.

I will upgrade my memory in few days and let you know if the direct creation problem is resolved.

Re: Problem while importing 3d models in ArcGIS Pro

AbhishekRathi1 — Fri, 11 Mar 2016 04:03:12 GMT

Dear Arun

Kindly go through below link for proper understanding of how to import 3d files

Import 3D Files—Help | ArcGIS for Desktop

And as far as crashing is concern kindly follow below steps and hopefully it wil resolve your issue

I'd recommend updating the driver for your video card. Simply using Windows Update does not download the latest driver. Once you install the newest driver, the crashes should be greatly reduced. Second thing you can do is delete the C:\Users\<user profile>\appdata\local\esri folder. Third thing you can try is to delete temp files before you start ArcGIS Pro.

Re: Problem while importing 3d models in ArcGIS Pro

JeremyWright — Mon, 14 Mar 2016 17:02:37 GMT

Please send this in to Esri Support, so we can debug the repro case. Specifically, if you can send them a DAE that imports successfully in ArcScene but NOT in ArcGIS Pro, we could send it to the developer responsible.

Re: Problem while importing 3d models in ArcGIS Pro

Arun_PrasadRamanujadoss — Fri, 01 Apr 2016 06:58:31 GMT

Dear Jermy,

The problem has been cleared after upgrading my system specs. I really hope that, even the recommended specs for ArcGIS Pro is not enough in heavy tasks.

Re: Problem while importing 3d models in ArcGIS Pro

DanielAndia — Tue, 26 Feb 2019 00:25:41 GMT

I have the same problem in one of the comments mention memory, is the RAM memory or the memory of the video card referenced? Thank you.

Re: Problem while importing 3d models in ArcGIS Pro

DanielAndia — Fri, 01 Mar 2019 15:57:32 GMT

How was this problem solved? I have a similar one, my model weighs 560 MB, only the dae with all textures weighs 2.46 GB. The import 3D files tool does not do its job.

Re: Problem while importing 3d models in ArcGIS Pro

DanielAndia — Tue, 19 Mar 2019 23:24:08 GMT

hello everyone I have improved my machine remarkably, with a video card geforce gtx 1060 6gb, ram memory of 24 gb, intel core i7 processor but still the tool import 3D files can not export my dae model to a multipatch, which solution could give it, as mentioned above, my model weighs 560 MB and with everything and textures weighs 2.46 GB; Thank you very much for helping me to find the possible solution to my problem.

Re: Problem while importing 3d models in ArcGIS Pro

JeremyWright — Tue, 19 Mar 2019 23:41:41 GMT

Daniel,

As suggested above please provide repro case to Esri Support so a developer may evaluate why this DAE fails to import.

Re: Problem while importing 3d models in ArcGIS Pro

AnthonyNwachukwu — Mon, 12 Feb 2024 22:49:28 GMT

Hey Arun, I seem to have the same problem you faced. Please could you share the systems specs you upgraded to?