topic Re: Error with toolboxes in ArcGIS Pro 2.2 in ArcGIS Pro Questions

Error with toolboxes in ArcGIS Pro 2.2

MarkTukman — Wed, 27 Jun 2018 00:28:53 GMT

I just upgraded to ArcGIS Pro 2.2. When I open a new project and click on the 'Analysis' tab on the ribbon, I get an error message 'Failed to load system tools with a path to: c:\program files\arcgis\pro\Resources

\ArcToolbox\Toolboxes\Spatial Statistics Tools .pyt

And no system toolboxes are loading by default (analysis, etc.). Anyone know the fix?

Re: Error with toolboxes in ArcGIS Pro 2.2

DanPatterson_Retired — Wed, 27 Jun 2018 08:03:38 GMT

Not seen. I suspect a repair of your installation might be in order

Re: Error with toolboxes in ArcGIS Pro 2.2

TheodoreF — Wed, 27 Jun 2018 10:19:44 GMT

This is concerning. I cancelled my update download as I read this.

Does it only happen in new projects? Or also with existing projects?

Re: Error with toolboxes in ArcGIS Pro 2.2

DanPatterson_Retired — Wed, 27 Jun 2018 10:46:46 GMT

I have no problem with new or existing projects... I suspect your update didn't go well, that is what I was referring to.

Re: Error with toolboxes in ArcGIS Pro 2.2

MarcoBoeringa — Wed, 27 Jun 2018 14:06:27 GMT

I saw that error message about the Spatial Statistics Tools toolbox popping by as well at one point when opening Pro. However, after another restart of Pro, this seems resolved and I can see the toolbox:

A more disconcerting issue for me though, is that I cannot seem to get the Conda managed Python environment to switch. At 2.2, the default Pro environment has become read-only according to the Help, and you are forced to create a clone or new environment to make changes and install packages. However, I for the life of me, cannot get this to work:

- As the Help stated, I cannot change or install a package to the default environment in 2.2

- Creating a Clone seems initially to work, but once I select the clone and close the dialog, I am left with an empty enviroment dialog:

- When I restart Pro, as the dialog warned me to do, the "test" environment I created and that IS visible in my user profile as a new folder, is not recognized by Pro:

So I am currently stuck with the default environment, that I cannot change because it is now read-only at 2.2...

Re: Error with toolboxes in ArcGIS Pro 2.2

MarkTukman — Wed, 27 Jun 2018 16:49:46 GMT

Hi Theodore:

New and existing.

mark

Re: Error with toolboxes in ArcGIS Pro 2.2

George_Thompson — Wed, 27 Jun 2018 17:06:55 GMT

Marco Boeringa‌ I have the same issue and opened a case with technical support. I will let you know the end results.

Glad it was not just me that had that issue.

Re: Error with toolboxes in ArcGIS Pro 2.2

HungTruong — Wed, 27 Jun 2018 17:12:51 GMT

I've experienced the same issues. uninstalled and re-installed doesn't fix the issue. I found all the tools available under installation folder C:\Program Files\ArcGIS\Pro\Resources\ArcToolBox\Toolboxes

Is there any fixes to this issue?

Re: Error with toolboxes in ArcGIS Pro 2.2

HungTruong — Wed, 27 Jun 2018 17:40:03 GMT

This is the error message I got:

seems like the Spatial Statistics Tools.pyt is corrupted

Re: Error with toolboxes in ArcGIS Pro 2.2

DanPatterson_Retired — Wed, 27 Jun 2018 18:14:02 GMT

The problems seems to run deeper than just the frozen package manager.

At least one report of previously installed packages not being carried over in the new update

https://community.esri.com/thread/217048-arcgis-pro-220-and-python-package-manager

Re: Error with toolboxes in ArcGIS Pro 2.2

MarcoBoeringa — Wed, 27 Jun 2018 18:32:39 GMT

Dan: I think that is normal, the Help clearly states that the old environment is backed up with a name <OLD_ENVIRONMENT_NAME>_backup, see here:_

The Python Package Manager—ArcPy Get Started | ArcGIS Desktop

"When updating from an earlier version of ArcGIS Pro, if an older arcgispro-py3 environment exists, it will be renamed to prevent overwriting. The existing environment's folder name will be appended with _backup. A new default arcgispro-py3 environment will be created and activated automatically."

And if you look at the image the OP posted in that other thread you linked, you can see he has the <OLD_ENVIRONMENT_NAME>_backup visible in his package manager.

I also had a look at my backup environment, and it did have the one package I installed in it.

Remains the problem that you cannot even switch to the old environment, because the change / selection doesn't stick: once you open the package manager again, it is back to square one on the new - read-only - default environment. It just won't let you change the environment to anything else from the default.

One interesting things though: I now notice the "backup" version lacks the supposed "_" underscore, it is listed as:

<OLD_ENVIRONMENT_NAME>backup

instead of

<OLD_ENVIRONMENT_NAME>_backup

This is not according to the Help, it should have the underscore in the name.

Re: Error with toolboxes in ArcGIS Pro 2.2

MarcoBoeringa — Wed, 27 Jun 2018 18:37:58 GMT

Well, I guess here we have (the)/a bug: look at the two images, notice how the file path of the environment contains an underscore, while Pro omits it in its interface:

@George Thompson ?

Re: Error with toolboxes in ArcGIS Pro 2.2

DanPatterson_Retired — Wed, 27 Jun 2018 18:39:30 GMT

Marco... everytime I have upgraded, the previous packages that I have installed came with it. I installed Spyder and other stuff once (back in 1.??). So I am not sure what is going on... This last update I was on Beta 2.2... maybe that is why I still have everything and didn't need to reinstall. But when I was on 2.1 and moved to beta 2.2, nothing was 'uninstalled' when I arrived. I would have rapidly exited/rolled back if that had been the case

Re: Error with toolboxes in ArcGIS Pro 2.2

HungTruong — Wed, 27 Jun 2018 19:13:17 GMT

work around: rename files with extensions .pyt to .pyt_xxx, close and open ArcGIS pro, the toolboxes are loaded

Re: Error with toolboxes in ArcGIS Pro 2.2

HungTruong — Wed, 27 Jun 2018 19:22:23 GMT

It seems like Pro 2.2 has problems loading .pyt files

Re: Error with toolboxes in ArcGIS Pro 2.2

MarkTukman — Wed, 27 Jun 2018 20:33:34 GMT

Thanks Hung. That works.

mark

Re: Error with toolboxes in ArcGIS Pro 2.2

HungTruong — Wed, 27 Jun 2018 21:05:34 GMT

I have installed untools 2.2.0 using this command: conda install -c esri untools

and the untools shows up on the Installed list, as shown below

However, I don't see the tools in my toolbox.

I added the tool manually, this is the error I got:

Any ideas how to fix it?

Re: Error with toolboxes in ArcGIS Pro 2.2

HungTruong — Wed, 27 Jun 2018 21:07:15 GMT

I check python packages, python-dateutil is already installed

Somehow untools cannot load dateutil module. Any ideas?

Re: Error with toolboxes in ArcGIS Pro 2.2

DrewFlater — Wed, 27 Jun 2018 21:26:00 GMT

Mark Tukman‌ did you upgrade to Pro 2.2 from a previous version? Were you using customized Python environments? The PYTs can fail to initialize when there is a corrupt Python environment, which can also stop you from running ArcPy or other Python commands in the Python window. Can you try a simple arcpy command like arcpy.GetInstallInfo() in the Python window?

Re: Error with toolboxes in ArcGIS Pro 2.2

MarcoBoeringa — Thu, 28 Jun 2018 06:37:32 GMT

Dan, nothing gets "uninstalled", your old environment gets "backed up" when you upgrade to the official 2.2 release, that is exactly what the Help describes, and what I saw happening with my customized Python environment (I actually only installed one extra package - pyodbc - in Pro 2.1, and I see it listed in the "backup" copy of the old environment):

The Python Package Manager—ArcPy Get Started | ArcGIS Desktop (see the "Notes")

If your "2.2 beta" did not do this, than ESRI may have hastily added this inbetween 2.2 beta and the official 2.2 release, that haste might actually explain the bug being introduced... but that is just mere speculation.