topic Install Unpacking Error -6 in ArcGIS Pro Questions

Install Unpacking Error -6

SarahBehling — Wed, 22 Jan 2020 17:02:15 GMT

No matter how I try to open my install files for ArcPro or Arc10, I keep getting the following unpacking error: "An unexpected error occurred while unpacking file (s). Error code: -6". Has anyone else ecnountered this? So far, I have used the ArcGIS uninstaller to verify that all files were removed, so that shouldn't be the issue. These files are also "unblocked". Any help would be greatly appreciated. I've got Windows 10 and plenty of free storage space, so not sure what the issue is.

Re: Install Unpacking Error -6

XuanZhang — Sun, 07 Jun 2020 04:24:25 GMT

Hi Sarah,

I had exactly the same issue and it was solved by running the installation file as administrator. You can do that by right click the installation file and choose "Run as administrator".

I hope it helps!

Xuan

Re: Install Unpacking Error -6

RobertSpál1 — Thu, 06 Aug 2020 12:43:37 GMT

Hi,

Today i had same problem and answer from Xuan did not help.

For anyone having same problem on Windows 10, for me only solution was to switch off controlled folder access in Ransomware protection (Windows Security -> Virus & threath protection -> manage ransomware protection -> controlled folder access switch off).

Hope it helps!

Re: Install Unpacking Error -6

JorgeCoronel — Mon, 16 Nov 2020 03:20:29 GMT

It works. Thank you.

Re: Install Unpacking Error -6

AhadyFarrelFebriyanto — Wed, 03 Feb 2021 15:39:17 GMT

Thanks, it works! love it

Re: Install Unpacking Error -6

SitesSouthwest — Tue, 21 Dec 2021 17:55:07 GMT

Same issue: Windows security is blocking the program from accessing/modifying (installing) in your "Protected Folders."

Different way of addressing it: If you open up Windows Security (easily accessed from the program tab near your clock/calendar) you might see that the program is repeatedly being blocked from accessing (installing) within your protected folders. You can individually allow the program to access your folders here (rather than turning off the entire "controlled folder access" setting) and rerun the program as an administrator.

Re: Install Unpacking Error -6

CSULB_Bruce — Sat, 27 Aug 2022 01:02:23 GMT

Thank you. You need a tip jar.

Re: Install Unpacking Error -6

DEYSIPAICO — Fri, 05 May 2023 20:20:39 GMT

excelente. Así que muy bueno el tick