topic Where is the Data Interop exec file for Arcgis Pro 2.3? in ArcGIS Pro Questions

Where is the Data Interop exec file for Arcgis Pro 2.3?

BiancaNitsch — Wed, 21 Aug 2019 01:37:17 GMT

Hi,

I am currently trying to install Data Interop for Arcgis Pro 2.3. I updated to Arcgis Pro 2.3 from 2.2 but can only find the previous Data Interop in my local 'media files.' When I login to the customer care portal and navi to product downloads, there is no Data Interoperability version for 2.3, only 2.2, so it seems I am stuck. Tried it, but cannot use Data Interop version 2.2 on Pro 2.3!

I dont seem to have the executable file locally .... but also cannot find it in My Esri. Please advise, where can I find the proper version for my system?

Many thanks!!

Re: Where is the Data Interop exec file for Arcgis Pro 2.3?

Asrujit_SenGupta — Wed, 21 Aug 2019 03:52:30 GMT

It is available for Download on My Esri. Make sure you are checking the right place. If you still don't see it, maybe discuss with Account Manager.

Re: Where is the Data Interop exec file for Arcgis Pro 2.3?

BiancaNitsch — Wed, 21 Aug 2019 05:58:02 GMT

Hi Asrujit and thanks so much for your prompt response!

I see! It is bizarre, we do not have the option for 2.3. There is no drop down menu to select downloads for any other version besides 2.2. I think I am looking in the same place as you; the menu looks the same as the one which you posted after clicking "View Downloads."

To be sure, our license is indeed 2.3.3.

Forgive my ignorance, but I am not sure who you mean with regard to Account Manager The Account Manager on our end has not been able to find a solution.

Are there geographical restrictions to where different versions are made available?

Is it possible for someone to take a look at the other end of our "MyEsri" account to make 2.3 available?

Many thanks in advance!

Re: Where is the Data Interop exec file for Arcgis Pro 2.3?

Asrujit_SenGupta — Wed, 21 Aug 2019 06:25:35 GMT

I am not sure completely, but it could be something to do with you NOT being 'on current maintenance". The Downloads page shows a list of software downloads the Esri account is eligible to install, along with installation guides.

Maybe Kory Kramer‌ can guide you better..

Re: Where is the Data Interop exec file for Arcgis Pro 2.3?

KoryKramer — Wed, 21 Aug 2019 13:06:32 GMT

Hi Bianca Nitsch‌ I took a quick look and see that your distributor is Esri Germany. Please reach out and work with them.

https://www.esri.com/en-us/contact#c=de&t=0

Re: Where is the Data Interop exec file for Arcgis Pro 2.3?

BiancaNitsch — Thu, 22 Aug 2019 02:15:18 GMT

OK, I see. Thank you very much Kory and Asrujit. I will reach out to my distributor.

Thanks again!