topic Re: ArcPro 2.4.2 - Labels not showing up in layout window (when map rotated within Layout) in ArcGIS Pro Questions

ArcPro 2.4.2 - Labels not showing up in layout window (when map rotated within Layout)

DaveStewart1 — Mon, 18 Nov 2019 15:28:39 GMT

I'm experiencing an issue with labels not showing up in the layout window. They do appear in the map window.

I've deduced from some troubleshooting that this stems from the rotation of the map within the layout window.

As a test I created a new map with the very basics- street center line and labels for that feature. Placed map window in layout window and labels appear. Once I open the navigator and rotate the map the labels disappear.

Has anyone else experienced this? Any solutions (please no annotated labeling)?

Thank you.

Re: ArcPro 2.4.2 - Labels not showing up in layout window (when map rotated within Layout)

TomBole — Mon, 18 Nov 2019 15:52:35 GMT

Hi Dave,

Is the data source of your labeled layer and enterprise GDB?

Thanks,

Tom

Re: ArcPro 2.4.2 - Labels not showing up in layout window (when map rotated within Layout)

DaveStewart1 — Mon, 18 Nov 2019 16:04:49 GMT

Hi Tom,

The source was the problem. I moved it into a gdb and all is working as it should.

Thank you!

Re: ArcPro 2.4.2 - Labels not showing up in layout window (when map rotated within Layout)

TomBole — Mon, 18 Nov 2019 17:36:54 GMT

Dave,

Could you confirm the flavor of enterprise GDB you are using? Is it Oracle? What version of SDE, 10.7?

Thanks,

Tom

Re: ArcPro 2.4.2 - Labels not showing up in layout window (when map rotated within Layout)

DaveStewart1 — Mon, 18 Nov 2019 18:38:00 GMT

Tom,

Can you clarify what you mean by "flavor" of enterprise gdb? Oracle - Yes. SDE - Currently 10.3.1.

Re: ArcPro 2.4.2 - Labels not showing up in layout window (when map rotated within Layout)

TomBole — Mon, 18 Nov 2019 18:45:08 GMT

Dave,

When I used "flavor" I meant the type/version of the database/SDE. There are a number of configurations and this issue seems to be particular to Oracle and possibly pre-10.8 versions of SDE. We are still gathering information.

Have you logged an issue with Technical support?

Tom

Re: ArcPro 2.4.2 - Labels not showing up in layout window (when map rotated within Layout)

DaveStewart1 — Mon, 18 Nov 2019 20:01:52 GMT

We are using various types/ versions, but for that particular feature I was using the type/ version is SDO_GEOMETRY and Oracle 12c. I'm familiar with these aspects so I reached out to our IT team for this information.

I have not logged an issue with Technical Support.

Re: ArcPro 2.4.2 - Labels not showing up in layout window (when map rotated within Layout)

TomBole — Mon, 18 Nov 2019 21:46:03 GMT

Hi Dave,

Thanks for the info. One more questions. The Oracle-based layer that is Not displaying the labels in the Map Frame (layout view) - - is it projected on the fly? If it is do the labels draw when you set the map to use the same coordinate system as the layer?

Thanks,

Tom

In case youi do not know how to change to Coordinate System:

Specify a coordinate system—Properties of maps | ArcGIS Desktop