topic Re: ArcGIS Pro failed in ArcGIS Pro Questions https://community.esri.com/t5/arcgis-pro-questions/arcgis-pro-failed/m-p/580918#M25569 <HTML><HEAD></HEAD><BODY><P>Probably time to call ESRI tech support...</P></BODY></HTML> Wed, 27 Mar 2019 21:06:30 GMT JoeBorgione 2019-03-27T21:06:30Z ArcGIS Pro failed https://community.esri.com/t5/arcgis-pro-questions/arcgis-pro-failed/m-p/580915#M25566 <HTML><HEAD></HEAD><BODY><P>What is error code 1618?<BR />15:53:55: ERROR Upgrade failed on: ArcGIS Pro<BR />15:53:55: Upgrade operation canceled.<BR />15:53:55: MSIInstallProduct failed: error code = 1618<BR />15:51:14: Attempting to upgrade product: ArcGIS Pro<BR />15:51:14: Killing satellite process.<BR />15:51:14: Killing satellite process.<BR />15:51:06: Wating for ArcGISPro process to exit...<BR />15:51:06: Found process to terminate.<BR />15:51:06: Found process to terminate.<BR />15:51:06: Searching for running processes within the update folder.<BR />15:51:06: MSI file version: 2.3.15769<BR />15:51:06: Existing installation detected.</P></BODY></HTML> Wed, 27 Mar 2019 20:01:09 GMT https://community.esri.com/t5/arcgis-pro-questions/arcgis-pro-failed/m-p/580915#M25566 SeanMather1 2019-03-27T20:01:09Z Re: ArcGIS Pro failed https://community.esri.com/t5/arcgis-pro-questions/arcgis-pro-failed/m-p/580916#M25567 <HTML><HEAD></HEAD><BODY><P>Found this with Dr Google:&nbsp;&nbsp;<A href="https://pcdreams.com.sg/how-to-resolve-windows-installer-1618-error-fix-for-the-1618-error-on-windows/">https://pcdreams.com.sg/how-to-resolve-windows-installer-1618-error-fix-for-the-1618-error-on-windows/</A></P></BODY></HTML> Wed, 27 Mar 2019 20:13:00 GMT https://community.esri.com/t5/arcgis-pro-questions/arcgis-pro-failed/m-p/580916#M25567 JoeBorgione 2019-03-27T20:13:00Z Re: ArcGIS Pro failed https://community.esri.com/t5/arcgis-pro-questions/arcgis-pro-failed/m-p/580917#M25568 <HTML><HEAD></HEAD><BODY><P>Still Failed.</P><P></P><P>Sean Mather</P><P>GIS Analyst</P><P></P><P>American Forest Management, Inc.</P><P>We’re in this together®</P><P>8702 Red Oak Blvd., Suite C</P><P>Charlotte, North Carolina 28217</P><P>Direct: 704.527.6780 Ext.335</P><P>Fax: 704.527.1245</P><P>americanforestmanagement.com</P></BODY></HTML> Wed, 27 Mar 2019 20:31:38 GMT https://community.esri.com/t5/arcgis-pro-questions/arcgis-pro-failed/m-p/580917#M25568 SeanMather1 2019-03-27T20:31:38Z Re: ArcGIS Pro failed https://community.esri.com/t5/arcgis-pro-questions/arcgis-pro-failed/m-p/580918#M25569 <HTML><HEAD></HEAD><BODY><P>Probably time to call ESRI tech support...</P></BODY></HTML> Wed, 27 Mar 2019 21:06:30 GMT https://community.esri.com/t5/arcgis-pro-questions/arcgis-pro-failed/m-p/580918#M25569 JoeBorgione 2019-03-27T21:06:30Z Re: ArcGIS Pro failed https://community.esri.com/t5/arcgis-pro-questions/arcgis-pro-failed/m-p/580919#M25570 <HTML><HEAD></HEAD><BODY><P>Sean,</P><P>The 1618 error code, in my experience, can be triggered if Windows updates are taking place, so you might check that too.</P><P>If you have not done so already, I recommend rebooting the machine too, as there may have been another installation that got hung but is causing Windows to block other installations from taking place.</P><P>Also check with your IT department, as they may have automated updates pushed out to your machine that were in the process of installing when you tried to install Pro.</P><P>-Danny</P></BODY></HTML> Wed, 27 Mar 2019 21:07:29 GMT https://community.esri.com/t5/arcgis-pro-questions/arcgis-pro-failed/m-p/580919#M25570 DanielUrbach 2019-03-27T21:07:29Z Re: ArcGIS Pro failed https://community.esri.com/t5/arcgis-pro-questions/arcgis-pro-failed/m-p/580920#M25571 <HTML><HEAD></HEAD><BODY><P>Sounds like when I have time, I need to uninstall Pro and reinstall it.</P><P></P><P>Sean Mather</P><P>GIS Analyst</P><P></P><P>American Forest Management, Inc.</P><P>We’re in this together®</P><P>8702 Red Oak Blvd., Suite C</P><P>Charlotte, North Carolina 28217</P><P>Direct: 704.527.6780 Ext.335</P><P>Fax: 704.527.1245</P><P>americanforestmanagement.com</P></BODY></HTML> Wed, 27 Mar 2019 21:22:40 GMT https://community.esri.com/t5/arcgis-pro-questions/arcgis-pro-failed/m-p/580920#M25571 SeanMather1 2019-03-27T21:22:40Z Re: ArcGIS Pro failed https://community.esri.com/t5/arcgis-pro-questions/arcgis-pro-failed/m-p/580921#M25572 <HTML><HEAD></HEAD><BODY><P>This particular case (other installation in the background) has happened to me several times.&nbsp; I would first recommend a reboot and try to reinstall.</P></BODY></HTML> Tue, 02 Apr 2019 12:46:37 GMT https://community.esri.com/t5/arcgis-pro-questions/arcgis-pro-failed/m-p/580921#M25572 AlexStevenson 2019-04-02T12:46:37Z