topic Re: Cannot configure/activate Illumination parameters for a Global Scene in ArcGIS Pro Questions

Cannot configure/activate Illumination parameters for a Global Scene

YovavZohar1 — Wed, 01 Apr 2015 14:22:18 GMT

Did anyone succeeded to activate the "Show atmospheric effects" or "Display shadows in 3D" parameters in a Global Scene?

After configuring the Scene properties and clicking OK button, nothing happens and reopening the Scene properties, shows that none of the definitions were saved.

I've tried it on several computers and several geographic locations without any change.

Thanks in advance,

Yovav Z.

Re: Cannot configure/activate Illumination parameters for a Global Scene

JeremyWright — Mon, 06 Apr 2015 22:43:49 GMT

Yovav,

I just tried on my machine with the 1.0 final build and I was able to change the illumination settings and have them stick...

Is this for EVERY project or just one or two? For instance if you just click on "New Global Scene.aptx" and then go to this menu and try to change it, can you see it stick?

Regards,

Jeremy W.

Re: Cannot configure/activate Illumination parameters for a Global Scene

YovavZohar1 — Tue, 07 Apr 2015 04:36:10 GMT

Hi Jeremy,

I've tried it on several computers (at least 1 as fresh install), and also in new and old Projects and Global Scenes.

All of the above displayed the same behavior - I managed to mark the check-boxes, but after approving the scene properties (Clicking OK button), Illumination parameters were not saved or had been reset automatically.

Regards,

Yovav Z.

Re: Cannot configure/activate Illumination parameters for a Global Scene

JeremyWright — Fri, 10 Apr 2015 23:52:32 GMT

Yovav,

are you on a non-english locale?

Regards,

Jeremy W.

Re: Cannot configure/activate Illumination parameters for a Global Scene

YovavZohar1 — Sat, 11 Apr 2015 19:27:28 GMT

Yes,

but I've tried to change the locale to English USA, with no different results.

Re: Cannot configure/activate Illumination parameters for a Global Scene

JeremyWright — Tue, 14 Apr 2015 00:09:23 GMT

Yovav,

OK, trying to figure this out.

I've seen some issues when changing these options and an invalid option has been selected on another tab (for instance, add an empty Elevation Surface) - then whatever you changed doesn't take effect, because it was committed with an invalid property change (ugh).

So if you just

1) hit New Global Scene

2. Go to elevation properties

3. turn on shadows, hit OK.

this doesn't take effect?

What if you instead do new blank project, then go to Insert tab and hit New ->Scene?

Re: Cannot configure/activate Illumination parameters for a Global Scene

YovavZohar1 — Tue, 14 Apr 2015 13:54:25 GMT

Hi Jeremy,

Thanks again for your time.

I've tried that without any change.

regards,

Yovav Z.

Re: Cannot configure/activate Illumination parameters for a Global Scene

YovavZohar1 — Sun, 26 Apr 2015 07:21:05 GMT

Hi Jeremy,

I've also tried it on a new installation of the ArcGIS Pro 1.1 Beta with same results

Regards,

Yovav Z.

Re: Cannot configure/activate Illumination parameters for a Global Scene

JeremyWright — Wed, 29 Apr 2015 22:50:12 GMT

Yovav,

Sorry, I'm out of my depths here - my team works on the graphics engine, not the UI. This issue appears to be the UI not functioning as designed.

FYI I've forwarded your information to the team responsible for this UI. I've asked them to reply here with any suggestions.

Regards,

Jeremy W.

Re: Cannot configure/activate Illumination parameters for a Global Scene

YovavZohar1 — Thu, 30 Apr 2015 04:13:39 GMT

Hi Jeremy,

Thanks a lot for the efforts.

I concur that it seems like a UI issue.

Regards,

Yovav Z.

Re: Cannot configure/activate Illumination parameters for a Global Scene

PrasantaBhattarai — Thu, 30 Apr 2015 23:31:47 GMT

Hi Yovav,

Just like Jeremy, I was also not able to replicate the issue as you have described. Would you please contact Support so that we can get more information on the issue and further troubleshoot?

Regards,

Prasanta.

Re: Cannot configure/activate Illumination parameters for a Global Scene

YovavZohar1 — Sun, 03 May 2015 04:29:00 GMT

Thanks Prasanta,

I'll do that in the next days.

Yovav Z.

Re: Cannot configure/activate Illumination parameters for a Global Scene

YovavZohar1 — Thu, 11 Jun 2015 04:53:35 GMT

Hi Prasanta and Jeremy,

Eventually, after fiddling with the issue, Rebecca from ESRI Tech Support has managed to pinpoint the cause for this behavior (applause).

It's a bug that occur only when the OS Time zone is defined as UTC+2 Jerusalem.

other UTC+2 time zones doesn't present similar phenomenon, and this is the workaround for bug - chnging the Time Zone.

The bug still exists in Pro 1.1 Beta.

BUG-000087447: ArcGIS Pro does not recognize Jerusalem time zone, resulting in non-functionality of illumination options for global and local scenes