topic Re: Install ArcPro when I'm on ArcMap free trial? in ArcGIS Pro Questions

Install ArcPro when I'm on ArcMap free trial?

XueyangZou — Fri, 23 Jun 2017 03:16:12 GMT

Hi all,

I figured this could be a simple question but I just couldn't find any resources online.

I recently installed ArcMap free trial on my PC, the free trial hasn't expired. However now I need to install ArcPro, but My Esri wouldn't allow me to download it. I couldn't sign up for a separate free trial just for ArcPro either cause my account is already signed up for ArcMap free trial. So my question is, is there a way to download and install ArcPro free trial using my already-exist account? Or would it be a good idea to sign up for a new account for ArcGIS Pro? Thanks in advance!

Xueyang

Re: Install ArcPro when I'm on ArcMap free trial?

DanPatterson_Retired — Fri, 23 Jun 2017 03:26:19 GMT

This the page and process http://www.esri.com/en/arcgis/products/arcgis-pro/trial

but this http://www.esri.com/en/arcgis/products/arcgis-pro/resources/arcmap-resources

says you have it already? or is there the option not to install it

Re: Install ArcPro when I'm on ArcMap free trial?

XueyangZou — Fri, 23 Jun 2017 14:57:22 GMT

I think the ArcGIS resources page is what I'm looking for. I will give it a try. Thank you!

Re: Install ArcPro when I'm on ArcMap free trial?

XueyangZou — Fri, 23 Jun 2017 17:05:15 GMT

Hi Dan, so I went along with your suggestions, and I found both of them led me to either, ArcGIS free signup page, or, MyEsri download page. I have tried both of those, and they both gave me errors (see attached screenshots). My situation is simple: I'm on ArcMap free trial. While I first installed it I did not include ArcPro, but I need it now. And I have been going in circles to find a way to "re-include" ArcPro in my ArcGIS package. When I'm navigated to "ArcGIS Free trial sign up" page, it says I'm already with the trial. When I go to MyEsri hoping to download ArcPro directly, it says I don't have permission. Could someone help me with this please? Thanks a lot in advance!

Re: Install ArcPro when I'm on ArcMap free trial?

DanPatterson_Retired — Fri, 23 Jun 2017 19:54:52 GMT

From the download instructions, you need permissions from your organization

http://pro.arcgis.com/en/pro-app/get-started/install-and-sign-in-to-arcgis-pro.htm#GUID-0717B61C-92A2-4B87-9C27-53FBC0F481AA

which may sink you if you don't belong to an organization. I can't further and if you are evaluating the software in isolation without installing it previously... perhaps a new email address etc is the only way to resolve it since I presume you won't have tech support either.

If you don't have appropriate permissions, the option to download will not be available to you. On the My Organizations tab in My Esri, click Request permissions to your organization, which will notify your administrator to connect your Esri Account to your organization.

Re: Install ArcPro when I'm on ArcMap free trial?

XueyangZou — Fri, 23 Jun 2017 20:07:57 GMT

Thanks Dan! I will give using a new email address a try ).