topic I have installed ArcGIS Pro, have a tutorial book, it has a EVA license number, I have an ArcGIS online account., still Pro does not work in ArcGIS Pro Questions

I have installed ArcGIS Pro, have a tutorial book, it has a EVA license number, I have an ArcGIS online account., still Pro does not work

Ravi_Nigudkar — Sat, 27 Jan 2018 21:45:52 GMT

I have installed ArcGIS Pro, have a tutorial book, it has a EVA license number, I have an ArcGIS online account., still Pro does not work.

Re: I have installed ArcGIS Pro, have a tutorial book, it has a EVA license number, I have an ArcGIS online account., still Pro does not work

DanPatterson_Retired — Sat, 27 Jan 2018 21:50:12 GMT

Did you authorize your license?

http://pro.arcgis.com/en/pro-app/get-started/about-licensing.htm

Re: I have installed ArcGIS Pro, have a tutorial book, it has a EVA license number, I have an ArcGIS online account., still Pro does not work

Ravi_Nigudkar — Sat, 27 Jan 2018 23:59:28 GMT

yes i did

Re: I have installed ArcGIS Pro, have a tutorial book, it has a EVA license number, I have an ArcGIS online account., still Pro does not work

DanPatterson_Retired — Sun, 28 Jan 2018 00:06:37 GMT

Ravi... Perhaps you could elaborate as to what type of user.

See This blog post .... https://community.esri.com/community/gis/applications/arcgis-pro/blog/2017/04/10/how-to-manage-your-arcgis-pro-license-with-arcgis-online

And, assuming you set up the default Named User licensing ...

Then the following applies...

For every ArcGIS Desktop license in your workplace, you can add one member, also called a named user, to an ArcGIS Online organization. The member has a user name, assigned by the ArcGIS Online administrator, and a password, chosen by the member. Once a member has been added to the ArcGIS Online organization, the administrator can assign an ArcGIS Pro license to them. The license configuration is done in the ArcGIS Online web application.

So if you are with an organization where someone else controls the licensing, you have to get your license assigned from your administrator.

If you are not with an organization, then You are the administrator

Re: I have installed ArcGIS Pro, have a tutorial book, it has a EVA license number, I have an ArcGIS online account., still Pro does not work

TimOrmsby — Mon, 29 Jan 2018 18:54:19 GMT

Hi Ravi, if you still have the problem, you should contact Esri Technical Support and open a case. Be sure to let them know that your problem is related to trial software for an Esri Press book. Occasionally there is a bad EVA code in a book, but probably that is not your case since you were able to install the software. It is more likely an issue with assigning the license through ArcGIS Online as Dan suggested. Esri Press does not directly troubleshoot these problems because they don't have a technical staff, but Esri Technical Support will help you.

Tim