topic Re: Cannot access tutorial in ArcGIS Pro Questions

Cannot access tutorial

JohannesBrink — Fri, 15 Jun 2018 06:25:55 GMT

Hi I am a total newbie with ArcGIS, have just signed up for a personal licence and installed ArcGIS Pro, everything seems to be ok, now trying to do the first tutorial: "Introducing ArcGIS Pro"

First, I am (seemingly) connected to the portal https://www.arcgis.com" Underneath the url in the "Portals" window, it says: "Available: Signed in as .....

The first few steps of the tutorial lets me choose a new project and choose "browse" after which I have to select "All Portal", this seems to be ok... although

First question, I sort of expected to seen some projects there? Am I wrong?

Please see attached screen snapshot

Anyhow then in step 5 is says : "At the top of the dialog box, in the Search box, type Introducing ArcGIS Pro tutorial and press Enter."

What I get is shown in Screen Shot 2.

Any help would be appreciated

Re: Cannot access tutorial

DanPatterson_Retired — Fri, 15 Jun 2018 08:05:21 GMT

Did you try again later? Not much you can do about a network error

Re: Cannot access tutorial

JohannesBrink — Fri, 15 Jun 2018 08:49:27 GMT

Hi Dan

Thanks for the quick response. Yes I tried just now with the same result.

The thing that confuses me a bit about the 'network error' is that, as I said, when I go to the portals window, it claims everything to be ok....

So i am not sure what the 'Network Error' really means in this case?

Re: Cannot access tutorial

JohannesBrink — Fri, 15 Jun 2018 09:06:30 GMT

Ok I made a mistake initially, putting the string "Introducing ArcGIS Pro tutorial" in the wrong box at the top.

Now I have put it in the right one i get what is shown in the attached screenshot

Thinking that perhaps the ' tutorial' bit is not needed i tried without that and get this:

Re: Cannot access tutorial

DanPatterson_Retired — Fri, 15 Jun 2018 11:32:21 GMT

it might have been looking for a network of that name

Re: Cannot access tutorial

JayantaPoddar — Fri, 15 Jun 2018 11:52:55 GMT

You are searching in the wrong tab (Create New Project from Template).

According to Introducing ArcGIS Pro—ArcGIS Pro | ArcGIS Desktop

- Click Open an existing project or Open another project, according to the option shown on your start page.
  The Open project page opens. The blue column on the left has tabs for opening and saving projects as well as many other options. The Open tab is selected. Next to this column, under the Open heading, you can choose to open recent projects, projects on your computer, or projects stored in a portal, such as your ArcGIS Online organization.
- Under the Open heading, click Portal. Click Browse
- .
- On the Open Project dialog box, under Portal , click All Portal .
- At the top of the dialog box, in the Search box, type Introducing ArcGIS Pro tutorial and press Enter.
- In the list of search results, click Introducing ArcGIS Pro to select the project package.

Re: Cannot access tutorial

TimOrmsby — Fri, 15 Jun 2018 16:39:15 GMT

Jayanta Poddar is right. In the tutorial, under Open the project, step 2, you need to click Open an existing project or Open another project (first bullet point in Jayanta's response). See also image below. Your screen shot shows you are trying to create a new project when you want to open an existing project.

Re: Cannot access tutorial

JohannesBrink — Sat, 16 Jun 2018 07:14:16 GMT

Just want to say thank you for the help. I must have done something (else?) strange because I am quite sure I did actually choose the existing project case, however when I did it now again it actually worked....So I am very happy! Thank you once again!

Re: Cannot access tutorial

JohannesBrink — Sat, 16 Jun 2018 07:16:49 GMT

Sorry I did not read your answer properly, my screenshot contradicts my statement. So purely my mistake. Thanks one more, will be more careful in the future.