topic Re: Dual screen bug: menu dispappearing in ArcGIS Pro Questions

Dual screen bug: menu dispappearing

NicolasRoger — Tue, 26 Nov 2019 17:00:50 GMT

Hi,

I think I found a bug in ArcGIS Pro when using 2 screen on the same computer. Some windows are disappearing when I try to move them. This bug only happen when I use ArcGIS Pro inside the secondary screen.

Step to reproduce:

Use a dual screen setup (2 monitor on same computer). (I use windows 7 if that helps)
Open ArcGIS Pro and place it completly inside the secondary monitor.
Right-click any layer in the TOC and select "Properties".
The property window will open in the middle of the map.
Trying to move this window will make it go completly white.

Here is an exemple:

I am using ArcGIS Pro 2.2.0. I can't test with 2.4.2 (I don't have admin right on this computer so can't upgrade). Maybe the bug is already corrected in the last version?

Re: Dual screen bug: menu dispappearing

Robert_LeClair — Tue, 26 Nov 2019 17:13:23 GMT

Nicolas - I'm using AGP 2.4.2 and followed your steps precisely. I don't see the same behavior that you do. Perhaps it has been fixed/addressed in a later release.

Re: Dual screen bug: menu dispappearing

NicolasRoger — Tue, 26 Nov 2019 17:33:35 GMT

Thank you for the test Robert.

Re: Dual screen bug: menu dispappearing

KoryKramer — Tue, 26 Nov 2019 17:54:02 GMT

Could be a bug, but you might also double-check to make sure your graphics card drivers are up to date.