topic Re: ArcGIS Pro Slow to Load Folders/Files in ArcGIS Pro Questions

ArcGIS Pro Slow to Load Folders/Files

DevinLavigne — Tue, 06 Nov 2018 18:48:35 GMT

The biggest pain I experience with ArcGIS Pro is how slow it is to browse both local folders, network drives, and UNC paths. Its often 60 seconds or more between each folder. It can take 3-4 minutes sometimes just to browse to a directory.

Re: ArcGIS Pro Slow to Load Folders/Files

DevinLavigne — Thu, 08 Nov 2018 00:30:29 GMT

Probably should have phrased this as a question. Does anyone have any advice?

Re: ArcGIS Pro Slow to Load Folders/Files

ThomasColson — Thu, 08 Nov 2018 16:27:07 GMT

Would need more details about your workstation: Type of hard drive, processor, ram. I see a lot of difference in Pro "Browse" performance on older or less capable workstations, when we started spec'ing GIS workstation with the Dell Class 40/50 NVMe drives, the "look for stuff" performance increased, but is no where near the performance of Arc Catalog. Your indexing options might help to. But in terms of best advice, your situation seems extreme, and the best advice I have, based on experience (with many successful outcomes), is to call tech support on this one.

Re: ArcGIS Pro Slow to Load Folders/Files

DevinLavigne — Fri, 09 Nov 2018 15:21:20 GMT

Machine specs are solid - Dual Xeon processeors (20 core total), 256GB of RAM, 1TB SSD. Is there an ArcGIS Index or is it relying on Windows indexing?

Re: ArcGIS Pro Slow to Load Folders/Files

KoryKramer — Mon, 12 Nov 2018 14:47:39 GMT

Indexing project items—ArcGIS Pro | ArcGIS Desktop

Re: ArcGIS Pro Slow to Load Folders/Files

DevinLavigne — Mon, 12 Nov 2018 19:26:48 GMT

Thanks Kory. I'll try to disable indexing, but as of now the speed of my data connections has made pro almost unusable. I am connecting to a geodatabase over a network. Its taking forever to do anything. Copying a small file between two databases took me about 30 minutes. A spatial join for 1000 features took about the same time.

Re: ArcGIS Pro Slow to Load Folders/Files

DevinLavigne — Mon, 12 Nov 2018 19:41:35 GMT

Here is a screen cap of me simply browsing to a directory. Over a minute and half just to retrieve folder names.

Re: ArcGIS Pro Slow to Load Folders/Files

DevinLavigne — Mon, 12 Nov 2018 19:50:02 GMT

In case you were wondering what this looks like in Windows File Explorer....instant.

Re: ArcGIS Pro Slow to Load Folders/Files

KoryKramer — Mon, 12 Nov 2018 20:29:03 GMT

Devin, you've been using Pro for some time now, right? Has this slow down just started?

Looks like you already saw Matt Williams' response on https://community.esri.com/thread/199197-why-does-arcgis-pro-have-to-be-so-slow from November 9th. Seems like that is worth looking into (not necessarily Windows Defender specifically, but any file scanning software).

Re: ArcGIS Pro Slow to Load Folders/Files

DevinLavigne — Wed, 28 Nov 2018 19:30:55 GMT

I was working remotely with a VPN - its fine in the office, but remote its unusable. Doesn't seem to be the case with Desktop though.

Re: ArcGIS Pro Slow to Load Folders/Files

George_Thompson — Wed, 28 Nov 2018 20:08:30 GMT

So the slowness is only happening via VPN?

I know that the communication of the clients is different between ArcMap and ArcGIS Pro. When I say communication I meant the # & type of calls made for an action (i.e. pan/zoom, add data, calculation, GP tool, etc.) That could just be the issue for the slowness is the amount of data being requested and the path that it needs to take via the VPN.

Re: ArcGIS Pro Slow to Load Folders/Files

AdrianWelsh — Wed, 28 Nov 2018 20:24:49 GMT

Devin,

Stupid question. What software are you using to make that awesome animated image? I really like it!

Re: ArcGIS Pro Slow to Load Folders/Files

ThomasColson — Wed, 28 Nov 2018 21:07:43 GMT

ScreenToGif - Record your screen, edit and save as a Gif or video

Re: ArcGIS Pro Slow to Load Folders/Files

AdrianWelsh — Thu, 29 Nov 2018 21:06:10 GMT

I guess I could have looked that up. Thanks!

Re: ArcGIS Pro Slow to Load Folders/Files

Anonymous User — Wed, 01 May 2019 15:29:39 GMT

Devin,

This might be unrelated to your problem, but I found out that the more you have in your GP tool history, the longer opening and saving files in Pro is. Like a major-big-time slow-down.I clean out my history folder always now. I have not tested this in recent versions of Pro, but I might try testing it again. That might be fixed now.

Chris

Re: ArcGIS Pro Slow to Load Folders/Files

Michael_Kraus — Fri, 24 May 2019 02:32:06 GMT

I have the same problem - Windows Explorer browses folders / files at expected speed. ArcGIS Pro is so slow I end up having to enter the full path in at the top of the dialog and even then it is slow to show what is in that folder.

I remember when ArcGIS Desktop first came out, it tried to use different icons for folders that contained spatial data, and was also very slow to navigate folders because of this pre-emptive looking and setting the right icon. I wonder if ArcGIS Pro is also doing the same / similar thing?

Local (hard drive) folders are OK in ArcGIS Pro - network folders very slow, particularly on the VPN (Cisco AnyConnect Secure mobility Client). ArcMap / ArcCatalog is OK over the VPN.

Michael.

Re: ArcGIS Pro Slow to Load Folders/Files

ThomasColson — Tue, 28 May 2019 11:26:50 GMT

You might be encountering #BUG-000118068 ArcGIS Pro projects stored in the My Documents folder hosted on a network file share with an offline feature service takes up to 20 minutes to open.

Re: ArcGIS Pro Slow to Load Folders/Files

I_AM_ERROR — Tue, 11 Jun 2019 20:41:26 GMT

We're having the exact same issue. Did you ever find a resolution?

Re: ArcGIS Pro Slow to Load Folders/Files

ThomasColson — Wed, 12 Jun 2019 12:58:04 GMT

I'd encourage everyone in this thread experiencing this issue to log a case with tech support, as performance issues are universally not solvable via GN. Let's make 2.5 the "Fix all the Performance Bugs" release! Get those cases logged!

Re: ArcGIS Pro Slow to Load Folders/Files

Anonymous User — Mon, 17 Jun 2019 02:36:06 GMT

We're experiencing the same issue and we're not running over a VPN. Perfectly fine browsing network paths, local drives etc. in File Explorer but in ArcGIS Pro there's a significant delay which seems relative to the amount of data/no. of folders in the file path.

If it's due to Windows Defender or some other scanning software then it would seem odd that Pro is dramatically more impacted than any other method/software which enables users to browse files.