topic Re: Can't load a layer from ArcGIS Online into Pro anymore (Pro 2.6.1) in ArcGIS Pro Questions

Can't load a layer from ArcGIS Online into Pro anymore (Pro 2.6.1)

Anonymous User — Wed, 30 Sep 2020 16:26:03 GMT

I've recently been getting "Failed to add data: URL OF FEATURE SERVICE" when trying to add layers from online into ArcGIS Pro. Not sure why, but it's only started to happen recenly with the latest update.

Thanks

Re: Can't load a layer from ArcGIS Online into Pro anymore (Pro 2.6.1)

Anonymous User — Wed, 30 Sep 2020 16:54:32 GMT

Hi Cameron Wallace‌,

Did this issue start occurring after the latest Pro update or after the ArcGIS Online update yesterday evening?

Thanks,

-Peter

Re: Can't load a layer from ArcGIS Online into Pro anymore (Pro 2.6.1)

Anonymous User — Wed, 30 Sep 2020 17:14:08 GMT

Hello,

It happened sometime after the ArcGIS Pro 2.6.0 release, and first started occuring before the AGOL update yesterday evening... (have found work-arounds for the couple tasks I needed to do over the last couple weeks, but can't work around the latest one).

Re: Can't load a layer from ArcGIS Online into Pro anymore (Pro 2.6.1)

Anonymous User — Wed, 30 Sep 2020 19:27:13 GMT

Of course, as soon as I opened a case and had an ESRI tech support person screensharing, it mysteriously started working... Will update if it starts happening again.

Re: Can't load a layer from ArcGIS Online into Pro anymore (Pro 2.6.1)

Anonymous User — Wed, 30 Sep 2020 20:12:32 GMT

Thanks Cameron, sounds good. If the issue does start to occur again and you are able to grab a Fiddler log of the behavior I would be happy to take a look.