topic Re: issue with ARC Pro& CITRIX in ArcGIS Pro Questions https://community.esri.com/t5/arcgis-pro-questions/issue-with-arc-pro-citrix/m-p/243926#M10707 <HTML><HEAD></HEAD><BODY><P>I suppose you may need to do this from the Citrix server machine?</P></BODY></HTML> Wed, 25 Jul 2018 20:31:01 GMT Scott_Harris 2018-07-25T20:31:01Z issue with ARC Pro& CITRIX https://community.esri.com/t5/arcgis-pro-questions/issue-with-arc-pro-citrix/m-p/243924#M10705 <HTML><HEAD></HEAD><BODY><P>Dears</P><P>I tried to open ARC GIS Pro through Citrix environment for Specific user all user open normally except only one user once&nbsp;tried to open it see attached photo . Plz any help&nbsp;<A href="https://community.esri.com/space/2151">ArcGIS Pro</A></P></BODY></HTML> Wed, 25 Jul 2018 14:19:47 GMT https://community.esri.com/t5/arcgis-pro-questions/issue-with-arc-pro-citrix/m-p/243924#M10705 AhmedAbdelmaged 2018-07-25T14:19:47Z Re: issue with ARC Pro& CITRIX https://community.esri.com/t5/arcgis-pro-questions/issue-with-arc-pro-citrix/m-p/243925#M10706 <HTML><HEAD></HEAD><BODY><P>I can't really think of why this is occurring, but maybe you can try the following:</P><P></P><OL><LI>As that user, launch ArcGIS Pro.</LI><LI>Choose About ArcGIS Pro &gt; Options.</LI><LI>Scroll down to Customize the Ribbon.</LI><LI>Choose commands from drop-down, choose "All Commands"</LI><LI>Search for "skip" (no quotes)</LI><LI>Change it from Alt+S to Ctrl+Alt+S</LI></OL><P></P><P>More here:</P><P><A class="link-titled" href="http://pro.arcgis.com/en/pro-app/get-started/customize-the-ribbon.htm#ESRI_SECTION1_0B9AD3403DB8463B94897E264759A611" title="http://pro.arcgis.com/en/pro-app/get-started/customize-the-ribbon.htm#ESRI_SECTION1_0B9AD3403DB8463B94897E264759A611">Customize the ribbon options—ArcGIS Pro | ArcGIS Desktop</A>&nbsp;</P></BODY></HTML> Wed, 25 Jul 2018 20:30:15 GMT https://community.esri.com/t5/arcgis-pro-questions/issue-with-arc-pro-citrix/m-p/243925#M10706 Scott_Harris 2018-07-25T20:30:15Z Re: issue with ARC Pro& CITRIX https://community.esri.com/t5/arcgis-pro-questions/issue-with-arc-pro-citrix/m-p/243926#M10707 <HTML><HEAD></HEAD><BODY><P>I suppose you may need to do this from the Citrix server machine?</P></BODY></HTML> Wed, 25 Jul 2018 20:31:01 GMT https://community.esri.com/t5/arcgis-pro-questions/issue-with-arc-pro-citrix/m-p/243926#M10707 Scott_Harris 2018-07-25T20:31:01Z Re: issue with ARC Pro& CITRIX https://community.esri.com/t5/arcgis-pro-questions/issue-with-arc-pro-citrix/m-p/243927#M10708 <HTML><HEAD></HEAD><BODY><P>Also, are you using any 3-party tools with Pro? Perhaps one is trying to set up an accelerator that already exists?</P></BODY></HTML> Wed, 25 Jul 2018 20:36:34 GMT https://community.esri.com/t5/arcgis-pro-questions/issue-with-arc-pro-citrix/m-p/243927#M10708 Scott_Harris 2018-07-25T20:36:34Z