topic Re: Open Word document immediately when clicking a point (skip pop-up) — ArcGIS Pro 3.5.3 in ArcGIS Pro Questions

Open Word document immediately when clicking a point (skip pop-up) — ArcGIS Pro 3.5.3

ReidiGjuzi — Thu, 04 Dec 2025 17:37:07 GMT

Hi everyone,

I’m using ArcGIS Pro 3.5.3 and have created a point layer by geocoding a CSV file containing addresses and a field with full file paths to local Word documents.

The pop-up is working correctly — when I click a point, the pop-up opens and the hyperlink inside successfully opens the correct Word document.

What I want to do is bypass the pop-up entirely.
My goal is:

Click a point → the Word document opens immediately, without needing to click the hyperlink inside the pop-up.

Additional details that may be relevant:

The documents are local files (e.g., C:\Folder\Subfolder\...).
The Hyperlink tool is grayed out, so I cannot enable standard hyperlink behavior on the layer.
Because the layer was originally created from a CSV and then exported/geocoded, I’m not sure whether this affects ArcGIS Pro’s hyperlink capabilities.
The pop-up and hyperlinks work correctly, but only when manually clicked inside the pop-up.

If anyone knows whether ArcGIS Pro supports automatically opening local documents when clicking a point, or if there is a different workflow or setting required, I would appreciate any guidance.

Thank you.

Re: Open Word document immediately when clicking a point (skip pop-up) — ArcGIS Pro 3.5.3

RTPL_AU — Fri, 05 Dec 2025 04:30:08 GMT

Comment deleted - I missed the part saying links work when clicked.

Re: Open Word document immediately when clicking a point (skip pop-up) — ArcGIS Pro 3.5.3

DuncanHornby — Fri, 05 Dec 2025 14:05:58 GMT

According to google:

It is not possible to use an ArcGIS Arcade expression to automatically open a hyperlink when a user clicks a feature in a web map. Security restrictions in web browsers and ArcGIS Online prevent the automatic execution of a hyperlink without a deliberate click on the link itself by the user.

Although this talks about AGOL I would imagine this applies to ArcPro as that's where you typically configure a pop-up.

A solution would be to create an add-in with a button that uses the sdk to listen for an onclick event and call the appropriate code for opening a word document. This would require you to get a GIS developer to create the custom code for you.