topic Software Authorization Number in ArcGIS Pro Questions https://community.esri.com/t5/arcgis-pro-questions/software-authorization-number/m-p/231804#M10059 <HTML><HEAD></HEAD><BODY><P>Hi.&nbsp; I'm trying to transfer a licence from one computer to another. Have successfully inactivated on one computer and am trying to complete installing on the other. Have entered the authorization # in the "Software Authorization Number" box but the "Next" button is greyed out. Any suggestions? It has been suggested that there may be a delay on ESRI's end between the inactivation on one computer and when that authorization # can be used for the other (?). I have checked the authorization # and it is correct.</P></BODY></HTML> Tue, 13 Nov 2018 16:40:30 GMT PeterGreen 2018-11-13T16:40:30Z Software Authorization Number https://community.esri.com/t5/arcgis-pro-questions/software-authorization-number/m-p/231804#M10059 <HTML><HEAD></HEAD><BODY><P>Hi.&nbsp; I'm trying to transfer a licence from one computer to another. Have successfully inactivated on one computer and am trying to complete installing on the other. Have entered the authorization # in the "Software Authorization Number" box but the "Next" button is greyed out. Any suggestions? It has been suggested that there may be a delay on ESRI's end between the inactivation on one computer and when that authorization # can be used for the other (?). I have checked the authorization # and it is correct.</P></BODY></HTML> Tue, 13 Nov 2018 16:40:30 GMT https://community.esri.com/t5/arcgis-pro-questions/software-authorization-number/m-p/231804#M10059 PeterGreen 2018-11-13T16:40:30Z Re: Software Authorization Number https://community.esri.com/t5/arcgis-pro-questions/software-authorization-number/m-p/231805#M10060 <HTML><HEAD></HEAD><BODY><P>You could always call Customer Service and talk to them. They may be able to help out in this case and speed things up.</P></BODY></HTML> Tue, 13 Nov 2018 17:49:59 GMT https://community.esri.com/t5/arcgis-pro-questions/software-authorization-number/m-p/231805#M10060 George_Thompson 2018-11-13T17:49:59Z