User license management

BillyBuerger — Thu, 20 Nov 2025 17:20:34 GMT

Today I had some testing running on multiple PCs and tried to open ArcGIS Pro on a another and got a message that I was logged into too many systems. I knew of the two but I wasn't sure if there was another. I tried to find where it would say what systems I was logged into but there was nothing in my user profile or settings related to this. I eventually found that in the AGOL administrative user management. As an admin of our AGOL account, I can do this. But shouldn't any user be able to see where they are logged in? Why is this not readily available?

Second, when you do try to log in too many times, it then cancels your login on that system. So if you do log off on the other systems so you sessions available, you now have to login and perform MFA checks again. This is punishing users who have a lot of work to do on multiple systems. If you forget and log in too many times, you now have to spend more time entering login information. Shame on you for working too hard.

Last, it reports it on the Alias name of the system which I assume most people don't touch. I did on at least one of my systems because I've ran into some issues like this in the past. But it seems to make up something based on the local IP address which in many cases might be random. Why doesn't it just use the local system name? That would be a lot more helpful in determining where I left a session open. And the fact that users can change this to whatever random thing on the same system, if you have a shared system where different users do change the alias to different things, even as an admin, you can't easily tell if these users are on the same system or not. Odd that the alias is a per user but the user can't see that, only admins who can't control what the user does.

Re: User license management

ThomasHoman — Thu, 20 Nov 2025 18:12:06 GMT

Any chance of flipping this to ideas...

Machine name should be standard with whatever alias as alternate .

Re: User license management

PeterKnoop — Thu, 20 Nov 2025 18:19:29 GMT

@ThomasHoman perhaps this existing Idea captures what you are after: Use machine name as the default workstation alias in ArcGIS Pro?

topic Re: User license management in ArcGIS Pro Questions

User license management

Re: User license management

Re: User license management