idea ArcPro 3.4.0 doesn't honour stand alone licensing in ArcGIS Pro Ideas

ArcPro 3.4.0 doesn't honour stand alone licensing

MelanieWawryk — Wed, 11 Dec 2024 21:07:05 GMT

The new version of ArcPro 3.4.0 doesn't honour stand alone licensing. Updated version through the wizard and now it is stuck on the single use error. Created a new license provisioning file, tried to apply it and said already licensed. Open ArcPro again and still wouldn't work so needed to switch to a named user. This is on a headless server machine so we like to use stand-alone licenses for them. Not really an idea but didn't want to have to go through the million support questions to report it. I'll wait for the next update and try again and will used named user while I wait.

Re: ArcPro 3.4.0 doesn't honour stand alone licensing

AmnoyAm — Wed, 11 Dec 2024 21:18:42 GMT

If you did a per user install of ArcGIS Pro, it installed to the local profile and does not install the flexnet licensing service that is necessary to authorize Single Use license.

If you did a per machine install, it should install the service. However, I've seen a case or two every once in a blue moon where the licensing service did not get installed.

Either way, go to the Pro installation directory, per machine install is at C:\Program Files\ArcGIS\Pro\Resources\ArcGIS Licensing Service. Run ArcGISLS.msi to install the licensing service.

Once installed and running, go back to the Configure Licensing dialogue. There will be an option to authorize, deauthorize, etc.

Re: ArcPro 3.4.0 doesn't honour stand alone licensing

George_Thompson — Wed, 11 Dec 2024 21:19:24 GMT

Reviewing the screenshot, it looks like the error can be resolved with this workflow: https://pro.arcgis.com/en/pro-app/latest/get-started/authorize-and-start-arcgis-pro-with-a-single-use-license.htm

Look at Step #3:

If you encounter the following message, it means that ArcGIS Pro was installed with the per-user option rather than the per-machine option:

This functionality is not available without the ArcGIS Licensing Service being installed. The service can be installed by running the license service installer located within the ArcGIS Pro installation folder.

The per-user option does not include the ArcGIS Pro Licensing Service, which is needed to authorize a Single Use license. To install the ArcGIS Pro Licensing Service, run ArcGISLS.msi in the C:\Users\<user profile>\AppData\Local\Programs\ArcGIS\Pro\Resources\ArcGIS Licensing Service folder.

If you have installed ArcGIS Pro using the per-machine option, the ArcGISLS.msi file is located in the [ArcGIS Pro install directory]\ArcGIS\Pro\Resources\ArcGIS Licensing Service folder.

Re: ArcPro 3.4.0 doesn't honour stand alone licensing

MelanieWawryk — Wed, 11 Dec 2024 21:53:36 GMT

Thank you, that worked. I don't understand why it would remove the licensing service when it was working at the lower version. Ran "C:\Program Files\ArcGIS\Pro\Resources\ArcGIS Licensing Service\ArcGISLS.msi" and then it worked. Thanks for your help

Re: ArcPro 3.4.0 doesn't honour stand alone licensing - Status changed to: Already Offered

KoryKramer — Tue, 17 Dec 2024 23:36:42 GMT