topic Re: Access to Closest Facility location service in ArcGIS Location Platform Developers Ques.

Access to Closest Facility location service

maglourenco — Fri, 25 Aug 2023 09:55:31 GMT

Greetings everyone,

I tried to run a Closest Facility task using the Closest Facility location service from ArcGIS.

It did not succeed and returned the following error:

Closest facility task failed to load: java.io.IOException: The API key `*4O6gt` is invalid, expired, or does not have access to the resource: `https://route-api.arcgis.com/arcgis/rest/services/World/ClosestFacility/NAServer/ClosestFacility_World`. Please visit https://developers.arcgis.com/api-keys to configure the API key to access the resource, or to create a new API key.

I went to check my account privileges. I have an ArcGIS for Developers account with an Essential plan. According to my account details, I have access to the ArcGIS Location services, which include the Routing service. However, I noticed that the Closest Facility service scope was 'pay-as-you-go'.

Thus my question is: do I need to enable the pay-as-you-go billing to use the ClosestFacility ArcGIS location service, or am I missing something?

Thank you.

Cheers

Re: Access to Closest Facility location service

DiveshGoyal — Thu, 17 Nov 2022 01:03:42 GMT

This would be better in the ArcGIS Platform questions space

Re: Access to Closest Facility location service

rsands — Thu, 17 Nov 2022 14:32:48 GMT

@maglourenco you are correct. In order to use the Closest Facilities location service with a developer essentials plan, you must enable billing on your plan.

With a Developer Essentials account, you can use any of the location services with that have a free tier, up to the limit of that service's free tier. Any service that does not have a free tier, including Closest facilities, can only be accessed once billing is added.

Re: Access to Closest Facility location service

maglourenco — Thu, 17 Nov 2022 16:37:29 GMT

Thank you very much for the clarification! Cheers

Re: Access to Closest Facility location service

JaredFaulk — Fri, 17 Nov 2023 19:26:10 GMT

is this also the case for a the Professional Developer subscription? I am trying to access closest facility but am not getting results back. If we must enable billing, how do I use my Esri Portal credits? Thanks.