topic Re: Unable to invite user to the group. The user does not have the privileges needed to join the group. in ArcGIS Online Questions

Unable to invite user to the group. The user does not have the privileges needed to join the group.

HannesZiegler2 — Mon, 07 Aug 2017 20:19:22 GMT

I am attempting to add a new user to a group in ArcGIS Online, however, I get the following error message:

The user is an AGOL field user and is a member of the organization that the group is in.

I am not sure why this message occurs? Any hints/ides/solutions are welcome, thank you!

Re: Unable to invite user to the group. The user does not have the privileges needed to join the group.

JohnPlunkett — Mon, 07 Aug 2017 20:30:51 GMT

HI there,

They may have a custom role that stops the user from joining a group

Speak to your administrator and see what role they have and change if necessary.

(My Organation < Edit Settings < Roles)

Re: Unable to invite user to the group. The user does not have the privileges needed to join the group.

HannesZiegler2 — Tue, 08 Aug 2017 11:47:06 GMT

Thank you, this ended up being the case.

Re: Unable to invite user to the group. The user does not have the privileges needed to join the group.

BrianHall1 — Thu, 19 Jul 2018 16:15:26 GMT

Thanks John - you saved me alot of hair pulling!

Perfect solution.

Re: Unable to invite user to the group. The user does not have the privileges needed to join the group.

deleted-user-7SLqM7dlvYNN — Wed, 15 Aug 2018 04:44:30 GMT

Hi John,

I'm getting a very similar error when trying to add a user, with a custom role to a Group but have the 'Join organizational groups' option enabled in the custom role. I can add other non-custom users fine. Error is:

Number of groups is definitely not an issue, we have 23 in total. Any ideas?

Re: Unable to invite user to the group. The user does not have the privileges needed to join the group.

JohnPlunkett — Thu, 16 Aug 2018 04:50:48 GMT

Hi Mark

Thanks for the time on the phone

It looks like if your group has this setting

And the user is does not have Editing privileges. (Viewer or Level 1 Role) - then they cant join this group and you get that message

Kelly Gerrow‌ - is this a known limitation for this type of user and group setting?

Re: Unable to invite user to the group. The user does not have the privileges needed to join the group.

KellyGerrow — Thu, 23 Aug 2018 18:04:14 GMT

Hi John,

Can you please get a bug logged with support? That error message is incorrect and confusing as this doesn't seem related to the number of groups at all.

Although this doesn't appear to be a documented limitation I am curious as to why a level 1 user needs to be in a group with the purpose of updating content when they have no privileges to do this? Is this a desired workflow or something where the error messaging/documentation should be improved?

Can you get in touch with Esri Support and get this logged? Katie Cullen‌

Thanks,

Kelly

Re: Unable to invite user to the group. The user does not have the privileges needed to join the group.

LorneDmitruk2 — Thu, 20 Sep 2018 17:17:53 GMT

I'm running into a similar problem where I want the view user to have access to the content without having to expose what's in the group to rest of the organization.

Re: Unable to invite user to the group. The user does not have the privileges needed to join the group.

deleted-user-7SLqM7dlvYNN — Sun, 25 Nov 2018 22:16:47 GMT

Hi Lorne,

I think the intended workflow would be to setup two groups - one for those who need to only view the content and one for those who need to edit. A bit of a pain for Adminstrators but that seems to be how it's designed. Kelly Gerrow can you confirm?

Regards,

Mark

Re: Unable to invite user to the group. The user does not have the privileges needed to join the group.

LorneDmitruk2 — Thu, 29 Nov 2018 14:56:39 GMT

Hi Mark,

That's what we ended up doing, creating groups based on whether a user needs edit or view access to the group.

Cheers

Re: Unable to invite user to the group. The user does not have the privileges needed to join the group.

MerylKruskopf — Thu, 15 Aug 2019 20:59:49 GMT

I had the same error message as the original question except that I was trying to invite a user to my group who was not part of my organization. Is this allowed? Does it have something to do with license (ArcGIS Pro Basic) or having a public account? I am the administrator and sole member of my org and group.

Re: Unable to invite user to the group. The user does not have the privileges needed to join the group.

JohnPlunkett — Thu, 15 Aug 2019 21:35:06 GMT

Meryl

Your user may not have a privilege to join external groups - so they would need to contact their admin to let them join.

(If it is a public account - they wouldnt be able to join as well.)

Re: Unable to invite user to the group. The user does not have the privileges needed to join the group.

MerylKruskopf — Thu, 15 Aug 2019 21:47:42 GMT

They have public accounts so that would be the issue. Does this mean that they would need to connect their account to their ArcGIS license to join? Is there anything I can do on my end to have a private group and give access to only their accounts? Or would it be possible to make the group public as well and that would allow them to join?

Re: Unable to invite user to the group. The user does not have the privileges needed to join the group.

KellyGerrow — Mon, 19 Aug 2019 22:53:08 GMT

In order to set up private group sharing, the participants need to have ArcGIS Online accounts that belong to a subscription. Does your user in question have access to an organizational account?

Re: Unable to invite user to the group. The user does not have the privileges needed to join the group.

RichardPerkins — Fri, 11 Sep 2020 20:00:54 GMT

I cannot find this pick-list menu online, anywhere. Am I looking in the completely wrong place. A web address would be helpful to get to this menu.