topic Re: AGOL- Where are my geocoded addresses? in ArcGIS Online Questions

AGOL- Where are my geocoded addresses?

JoeBorgione — Fri, 15 Mar 2019 22:21:55 GMT

I uploaded an xlsx file of restaurants and their respective addresses to my AGOL account. I accept the geocoding processing and use our own (not ESRIs global) locating service. It tells me that 214 address are good, but two are not. Good. That's what I expected. I then accept the suggestion to review the addresses, and it takes me to a map view. So far so good.

However, when I attempt to alter the two non-located addresses, nothing really happens. Following the help page , I enter the corrected address in the table, and hit enter. It still gives me the same world-wide suggestions it originally did. On top of that, the 214 points that allegedly geocoded are no where to be seen on the map. I can 'zoom to the layer' and the extent is correct, but no points appear. But.... Back at the item details page, I can click the Visualization button, and they magically appear.

I've probably geocoded millions of address records using ArcGIS Desktop: 15 years or so in 9-1-1 will do that to you. This xlxs worksheet geocodes just fine in ArcGIS Pro 2.3 with the same locator: so what's the trick in AGOL?

Re: AGOL- Where are my geocoded addresses?

JoeBorgione — Fri, 15 Mar 2019 22:25:44 GMT

Forgot to add this little bit of AGOL wisdom:

Yeah... I know...

Re: AGOL- Where are my geocoded addresses?

KellyGerrow — Mon, 18 Mar 2019 16:19:44 GMT

Hi Joe,

I'm not sure on this one, can you get in touch with tech support to dig into this further?

Shana Britt‌

Robert Jensen‌

-Kelly

Re: AGOL- Where are my geocoded addresses?

JoeBorgione — Mon, 18 Mar 2019 16:35:20 GMT

Will do. Thanks!

Re: AGOL- Where are my geocoded addresses?

ShanaBritt — Tue, 19 Mar 2019 14:15:26 GMT

Joe, did you end up reaching out to Support?

Re: AGOL- Where are my geocoded addresses?

JoeBorgione — Tue, 19 Mar 2019 14:20:30 GMT

Not yet... Probably today; I'll keep you posted...

Shana Britt‌

Re: AGOL- Where are my geocoded addresses?

ShanaBritt — Tue, 19 Mar 2019 14:48:53 GMT

Joe, you likely need to provide the spreadsheet for investigating the problem.

Re: AGOL- Where are my geocoded addresses?

JoeBorgione — Tue, 19 Mar 2019 16:59:55 GMT

Shana & Kelly- I have a brown shirt on today; the last time I tried to upload an xlsx worksheet and geocode it on the way I had a blue shirt on.

Today, I was able to upload the same worksheet, use the same locator, and now I can see my 217 points in a map view.

I guess brown is my color...

Shana Britt‌

Kelly Gerrow‌

Re: AGOL- Where are my geocoded addresses?

KellyGerrow — Tue, 19 Mar 2019 17:23:50 GMT

Hi Joe,

Thanks for your beautiful poem. It made me chuckle

I would still suggest having this looked into as I wouldn't want you to have to wear brown for the rest of your life, just in order to geocode. If you continue to have issues when you are wearing other colours, I'd suggest using fiddler or developer tools to capture the network traffic. That way tech support can help investigate the calls made to the API and discover if the nature of the issue.

Here is a link about using fiddler https://community.esri.com/groups/technical-support/blog/2018/06/07/monitoring-web-service-requests-using-fiddler?sr=search&searchId=3f26f704-2845-4d66-b971-bc3663cdb153&searchIndex=0‌

-Kelly

Re: AGOL- Where are my geocoded addresses?

JoeBorgione — Tue, 19 Mar 2019 19:29:05 GMT

I downloaded and installed Fiddler, but with it running I'm not able to get to a login screen for AGOL. I had my friend and colleague James Burton (who is wearing a green shirt today) try to upload and geocode the same spreadsheet with the same locator (that worked for me earlier) and he is unable to view the geocoded points and gets the same little pearl that the layer did not draw completely.

Sigh....

Re: AGOL- Where are my geocoded addresses?

JoeBorgione — Thu, 21 Mar 2019 15:03:36 GMT

3_21_19: The first full day of spring in the northern hemisphere and I'm wearing a yellow shirt to celebrate daylight hours getting longer!

Today I just uploaded my spreadsheet and geocoded the records using our county locator on AGOL and I am able to see the points as expected! I'll run it a few more times to be sure it continues working correctly. (I'm 6 for 6 at this time)

Not only do I see the point in the Map View, but I did not have to use an Incognito Window in Chrome in order to proceed with the upload process. I wonder if the (wo)man behind the AGOL curtain and the recent update has anything to do with this success?!

Kelly Gerrow‌

Shana Britt‌

(ps: I do have a TS case open, and I've informed the assigned analyst...)

Re: AGOL- Where are my geocoded addresses?

Aled_Jones — Thu, 21 Mar 2019 15:07:13 GMT

This was likely resolved due to the yellow shirt