topic Re: Why does it say &quot;Error - This file type is not supported&quot; when I'm trying to add a jpg? in ArcGIS Online Questions https://community.esri.com/t5/arcgis-online-questions/why-does-it-say-quot-error-this-file-type-is-not/m-p/174756#M8563 <HTML><HEAD></HEAD><BODY><P>Simon,</P><P></P><P>&nbsp; &nbsp;You have posted this question in the GeoNet Help space which is for asking help about GeoNet and its use. You fail to mention what you are trying to add the jpg to. If you are talking about ArcMap then you should probably ask this question in the "New to GIS" or "GIS" space.</P></BODY></HTML> Mon, 27 Feb 2017 17:03:06 GMT RobertScheitlin__GISP 2017-02-27T17:03:06Z Why does it say "Error - This file type is not supported" when I'm trying to add a jpg? https://community.esri.com/t5/arcgis-online-questions/why-does-it-say-quot-error-this-file-type-is-not/m-p/174755#M8562 <HTML><HEAD></HEAD><BODY><P>I'm trying to load a jpg image from my PC into ArcGIS on-line and I keep getting the error message saying "This file type is not supported" when according to the Help menu jpgs are supported.</P></BODY></HTML> Mon, 27 Feb 2017 16:57:16 GMT https://community.esri.com/t5/arcgis-online-questions/why-does-it-say-quot-error-this-file-type-is-not/m-p/174755#M8562 SimonCrutchley1 2017-02-27T16:57:16Z Re: Why does it say "Error - This file type is not supported" when I'm trying to add a jpg? https://community.esri.com/t5/arcgis-online-questions/why-does-it-say-quot-error-this-file-type-is-not/m-p/174756#M8563 <HTML><HEAD></HEAD><BODY><P>Simon,</P><P></P><P>&nbsp; &nbsp;You have posted this question in the GeoNet Help space which is for asking help about GeoNet and its use. You fail to mention what you are trying to add the jpg to. If you are talking about ArcMap then you should probably ask this question in the "New to GIS" or "GIS" space.</P></BODY></HTML> Mon, 27 Feb 2017 17:03:06 GMT https://community.esri.com/t5/arcgis-online-questions/why-does-it-say-quot-error-this-file-type-is-not/m-p/174756#M8563 RobertScheitlin__GISP 2017-02-27T17:03:06Z Re: Why does it say "Error - This file type is not supported" when I'm trying to add a jpg? https://community.esri.com/t5/arcgis-online-questions/why-does-it-say-quot-error-this-file-type-is-not/m-p/174757#M8564 <HTML><HEAD></HEAD><BODY><P>Sorry, I'm new to this and it wasn't very clear where to place it. I'll try</P><P>again.</P></BODY></HTML> Mon, 27 Feb 2017 17:18:48 GMT https://community.esri.com/t5/arcgis-online-questions/why-does-it-say-quot-error-this-file-type-is-not/m-p/174757#M8564 SimonCrutchley1 2017-02-27T17:18:48Z Re: Why does it say "Error - This file type is not supported" when I'm trying to add a jpg? https://community.esri.com/t5/arcgis-online-questions/why-does-it-say-quot-error-this-file-type-is-not/m-p/174758#M8565 <HTML><HEAD></HEAD><BODY><P>Are you using a public account of ArcGIS Online. Then, you might not have the privilege to add items to ArcGIS Online.</P><P>Have a look at the<A href="http://www.esri.com/software/arcgis/arcgisonline/evaluate"> trial account of ArcGIS Online </A>and check if the issue persist.</P></BODY></HTML> Mon, 27 Feb 2017 18:17:03 GMT https://community.esri.com/t5/arcgis-online-questions/why-does-it-say-quot-error-this-file-type-is-not/m-p/174758#M8565 JayantaPoddar 2017-02-27T18:17:03Z Re: Why does it say "Error - This file type is not supported" when I'm trying to add a jpg? https://community.esri.com/t5/arcgis-online-questions/why-does-it-say-quot-error-this-file-type-is-not/m-p/174759#M8566 <HTML><HEAD></HEAD><BODY><P>Thanks for that. I hadn't appreciated there are restrictions for such things.</P><P>I'll try doing the same with my work account and see if I have the same problem.</P></BODY></HTML> Tue, 28 Feb 2017 10:24:18 GMT https://community.esri.com/t5/arcgis-online-questions/why-does-it-say-quot-error-this-file-type-is-not/m-p/174759#M8566 SimonCrutchley1 2017-02-28T10:24:18Z Re: Why does it say "Error - This file type is not supported" when I'm trying to add a jpg? https://community.esri.com/t5/arcgis-online-questions/why-does-it-say-quot-error-this-file-type-is-not/m-p/174760#M8567 <HTML><HEAD></HEAD><BODY><P>How are you trying to upload it? Under what tab/ button are you selecting to browse for this jpeg file.&nbsp;</P></BODY></HTML> Tue, 28 Feb 2017 13:30:51 GMT https://community.esri.com/t5/arcgis-online-questions/why-does-it-say-quot-error-this-file-type-is-not/m-p/174760#M8567 Lake_Worth_BeachAdmin 2017-02-28T13:30:51Z Re: Why does it say "Error - This file type is not supported" when I'm trying to add a jpg? https://community.esri.com/t5/arcgis-online-questions/why-does-it-say-quot-error-this-file-type-is-not/m-p/174761#M8568 <HTML><HEAD></HEAD><BODY><P>I loaded it in my work account and it was fine so it clearly was a matter of privileges.</P><P>Thanks</P></BODY></HTML> Tue, 28 Feb 2017 13:40:01 GMT https://community.esri.com/t5/arcgis-online-questions/why-does-it-say-quot-error-this-file-type-is-not/m-p/174761#M8568 SimonCrutchley1 2017-02-28T13:40:01Z