topic Cannot be added to the map in ArcGIS Online Questions

Cannot be added to the map

CharlesGartside1 — Wed, 13 Dec 2017 21:17:52 GMT

I have a Feature Layer that has been live for 8 months or so, and all of a sudden I am getting a message "...Cannot be added to the map." when trying to view the map. When I try to add the layer back to the map, I get the message "Unavailable" in the Search for Layers pane. And when trying to access the Data tab, I see a message "There was an Error."

Has anyone else experienced this? There hasn't been any changes to this Feature Layer in over 8 months, and it just started doing this.

Thanks,

Charles

Re: Cannot be added to the map

ChrisWhitmore — Wed, 13 Dec 2017 22:00:56 GMT

Hi Charles,

Is this a publicly shared layer? If so, possible to provide the link?

Thanks,

Chris

Re: Cannot be added to the map

CharlesGartside1 — Fri, 15 Dec 2017 19:30:50 GMT

Whelp.. After contacting ESRI Customer support, it was determined that I needed to clear my cache. This resolved the issue.

Thank you for the reply