topic Re: Generic www.arcgis.com links stopped working in ArcGIS Online Questions

Generic www.arcgis.com links stopped working

MindyBurkett1 — Wed, 08 Jul 2020 16:24:42 GMT

I have different organizations sharing a map. We've used a single URL to access the map. For example:

https://www.arcgis.com/apps/index.html?id=IDGOESHERE

This link would send the user in any organization strait to the map until very recently. Now, it just sends the user to their organization home page. I now have to use a specific link depending on the user's organization:

https://ORGANIZATIONGOESHERE.maps.arcgis.com/apps/webappviewer/index.html?id=IDGOESHERE

Is there a way to create a generic URL to a shared map in the new system?

Re: Generic www.arcgis.com links stopped working

Katie_Clark — Wed, 08 Jul 2020 16:29:30 GMT

Seems like this issue could be related to this post?

https://community.esri.com/message/939481-re-link-to-the-webmap-is-redirecting-to-our-company-main-page?commentID=939481&et=watches.email.thread#comment-939481

Peter Klingman‌ said he has reported the issue...

Re: Generic www.arcgis.com links stopped working

Anonymous User — Wed, 08 Jul 2020 16:38:49 GMT

Thanks Katherine Clark‌, Mindy Burkett‌ this does appear to be related. Are the maps only being shared to a group (not shared to the organization or with Everyone)?

Thanks,

-Peter

Re: Generic www.arcgis.com links stopped working

MindyBurkett1 — Wed, 08 Jul 2020 17:31:02 GMT

Hi Peter,

The maps are not public maps shared with everyone. They are shared with specific groups.

Thanks!

Mindy

Re: Generic www.arcgis.com links stopped working

MindyBurkett1 — Wed, 08 Jul 2020 17:32:40 GMT

It looks like it is probably related. Thank you!

Re: Generic www.arcgis.com links stopped working

Anonymous User — Wed, 08 Jul 2020 17:54:03 GMT

Thanks Mindy, will keep you updated about the issue.

Re: Generic www.arcgis.com links stopped working

Anonymous User — Fri, 24 Jul 2020 23:29:10 GMT

Sorry for the late follow up - this was fixed on 7/8. Please let me know if there are any outstanding questions.

Thanks,

-Peter