topic Re: Remove Pop-Up Expand/Collapse Button in ArcGIS Online Questions

Remove Pop-Up Expand/Collapse Button

alee_ — Thu, 21 May 2026 18:58:51 GMT

I am trying to remove the expand/collapse button in popups for my shapefiles in Map Viewer. It provides no help for a user if they accidentally click on it as seen in the 2nd image. Is it possible to remove it there, or is there another way I can remove it?

Re: Remove Pop-Up Expand/Collapse Button

JonM32 — Thu, 21 May 2026 19:05:16 GMT

@alee_

I don't believe there is a way to remove this button. It's built into Map Viewer and is kind of standard unfortunately.

Re: Remove Pop-Up Expand/Collapse Button

SteveCole — Thu, 21 May 2026 20:51:48 GMT

Like Jon says, that is embedded functionality so there's no user setting to remove it. One alternative would be to use one of the Instant App templates which load popup content into a side column adjacent to the map rather than as a popup in the map.