topic Portal manager settings in ArcGIS Online Questions

Portal manager settings

KetevanGigle — Wed, 29 Apr 2026 12:22:31 GMT

Hello,

I have problem.

I have portal for ArcGIS, and my portal manager is stuck on loading organization tab with settings, overview and members.

it keeps loading.

I have cleared caching, configured new webadaptor and everything but I cant get access to settings and overview.

what should I do?

Re: Portal manager settings

George_Thompson — Wed, 29 Apr 2026 12:39:15 GMT

Is the rest of the portal site working as expected?

If not, you may have to restart the portal service when possible (to minimize disruption).

Re: Portal manager settings

KetevanGigle — Wed, 29 Apr 2026 12:45:53 GMT

everything works fine, problem is just with this tab. 😞

Re: Portal manager settings

George_Thompson — Wed, 29 Apr 2026 12:57:04 GMT

Roger that. That is a little weird.

It may be something that only a restart of the service would correct.

Are other admin users having the same issue with the same page?

Re: Portal manager settings

KetevanGigle — Wed, 29 Apr 2026 13:02:08 GMT

I'm only Admin user 😞

I restarted Service multiple times but it was not any help 😞

Re: Portal manager settings

George_Thompson — Wed, 29 Apr 2026 14:11:21 GMT

Roger, I would contact technical support on this.

Is your deployment fully patched?