topic Re: change owner error in ArcGIS Online Questions

change owner error

CraigEissler2 — Fri, 07 Apr 2017 15:48:31 GMT

When I attempt to Change Owner of my Content I receive an Error indicating this is not possible for a Group with 'Update Capabilities'. However, I don't see how you can change that because that Group Type cannot be disabled, and the checkbox is even grayed-out to prove it.

Thanks for any help.

Re: change owner error

Anonymous User — Thu, 13 Apr 2017 22:45:13 GMT

If you want to change the owner you will need to unshare the item from the group which has the update capability enabled. Once the item is no longer shared with a group which has the update capability you should be able to change the owner.

Re: change owner error

MelissaNorthey — Thu, 21 Feb 2019 15:28:25 GMT

I realize this is old, but I stumbled upon this today in my searches and thought I might add to this for the next person in my shoes. I found that I was unable to unshare from the group and have it update to private. It would still show as it was shared to a group without any checkboxes checked! My fix was to unshare it from the groups, and click share to organization, press OK. Then turn around and edit the share again removing organization, press OK - with this it finally updated to private. Then I could move the content to another user. It was acting buggy, not sure if it was browser specific (Chrome), but I figured it out quick enough by myself. I thought I'd save someone the trouble if they experience the same.

Re: change owner error

EricPezoa — Mon, 13 May 2019 18:14:42 GMT

This looks more like an unresolved BUG, as this is a big waste of time, when an employee leaves the company and a large set of items need to be reassigned , having to chase each item becomes a big project.

Enhancement request https://my.esri.com/#/support/bugs/ENH-000122352

Re: change owner error

SarahZaleski1 — Tue, 18 Jun 2019 15:59:58 GMT

I am having a problem with this now and am unable to change ownership of Hub sub pages. They are not shared to any groups only Everyone but still will not let me switch owners. Can you please advise?

Thanks

Error:

Unable to change the owner of items that are shared to a group with the update capability

Re: change owner error

SarahZaleski1 — Tue, 18 Jun 2019 16:49:41 GMT

Update - figured this out. In ArcGIS online, go to item list, then under sharing, choose update capabilities. That is where the groups are listed. This worked and I could change owner.

Re: change owner error

ESR1BrokeIt — Tue, 28 Jun 2022 15:53:01 GMT

Thank you, Melissa. This workaround fixed the problem we were having.

Makes no sense. It's a hassle. But it works. The ESRI way.