topic Export to shapefile not working in ArcGIS Online Questions

Export to shapefile not working

MicBry — Mon, 03 Nov 2025 13:26:58 GMT

Hi!

I have created an app that is supposed to allow my users to export data to different formats. The user can select data in a map and then choose to export it to the format of their choosing. Everything works great for me, however, my user cannot export data to shapefile. All other formats work. It shows no sign of loading the export, and no file is downloaded. He's tried different broswers and networks, but the problem remains.

Does anyone recognize this issue?

Best, Michaela

Re: Export to shapefile not working

DanPatterson — Mon, 03 Nov 2025 15:10:39 GMT

are you trying to export vector data? raster data can't be exported to shapefile

Re: Export to shapefile not working

ChrisUnderwood — Tue, 04 Nov 2025 15:12:42 GMT

Hello @MicBry , Shape files have a number of limitations that other formats don't have. Perhaps you are running into one of these restrictions ?

https://pro.arcgis.com/en/pro-app/latest/help/data/shapefiles/working-with-shapefiles-in-arcgis-pro.htm#ESRI_SECTION1_7CF91E20384A4EA68D877C1EF430F224