https://community.esri.com/t5/arcgis-online-questions/arcmap-v10-5-problem/m-p/1650241#M66322 <P><STRONG>Hey there, </STRONG></P><P><STRONG>I use arcgis desktop v10.5 and its arcmap version.i faced an issue when i added a basemap of world imagery. When i added it , there wasn't any thing done. When i reapeat and wait , nothing done .</STRONG></P><P><STRONG>I don't know where is the problem really .. btw, i deleted the application and reinstall it and i faced the same problem.</STRONG></P><P><STRONG>I wish i find someone can solve that complicated issue</STRONG></P> Sat, 13 Sep 2025 17:56:03 GMT MoTarek2025 2025-09-13T17:56:03Z https://community.esri.com/t5/arcgis-online-questions/arcmap-v10-5-problem/m-p/1650241#M66322 <P><STRONG>Hey there, </STRONG></P><P><STRONG>I use arcgis desktop v10.5 and its arcmap version.i faced an issue when i added a basemap of world imagery. When i added it , there wasn't any thing done. When i reapeat and wait , nothing done .</STRONG></P><P><STRONG>I don't know where is the problem really .. btw, i deleted the application and reinstall it and i faced the same problem.</STRONG></P><P><STRONG>I wish i find someone can solve that complicated issue</STRONG></P> Sat, 13 Sep 2025 17:56:03 GMT https://community.esri.com/t5/arcgis-online-questions/arcmap-v10-5-problem/m-p/1650241#M66322 MoTarek2025 2025-09-13T17:56:03Z https://community.esri.com/t5/arcgis-online-questions/arcmap-v10-5-problem/m-p/1650340#M66326 <P>This may be an issue with compatibility between the basemap and ArcMap 10.5.<BR /><BR />That version retired on&nbsp;<SPAN>December 01, 2022 (<A href="https://support.esri.com/en-us/products/arcmap/life-cycle" target="_blank">https://support.esri.com/en-us/products/arcmap/life-cycle</A>).<BR /><BR />I would recommend using a newer &amp; supported version of ArcGIS Pro.</SPAN></P> Mon, 15 Sep 2025 10:45:38 GMT https://community.esri.com/t5/arcgis-online-questions/arcmap-v10-5-problem/m-p/1650340#M66326 George_Thompson 2025-09-15T10:45:38Z