topic Re: My Content in ArcGIS Online Questions

My Content

TamaraKrogman — Tue, 29 Jul 2025 19:26:57 GMT

I just updated my program with the new subscription. Now, "My Content" is showing up in my folders but not on the Mapping tab. So when I start a new map and search for my previous information it doesn't show up. How do I get it from the folder to the map search?

Re: My Content

CodyPatterson — Tue, 29 Jul 2025 19:37:10 GMT

Hey @TamaraKrogman

Could it be possible that the items were moved to a different login? I'd check the My Organization tab as well, and if they're in there, transfer the items to yourself if you're an administrator.

Cody

Re: My Content

TamaraKrogman — Tue, 29 Jul 2025 19:42:05 GMT

Cody,

I only have one login and am the only one in our office that uses it. I can see all my content in the "content" tab and under "my content" but when I start a new map "browse layers" and add a layer from "my content" it says "no content available".

Re: My Content

TamaraKrogman — Tue, 29 Jul 2025 20:11:24 GMT

Cody,

Re: My Content

DebapriyaPaul — Tue, 29 Jul 2025 21:39:18 GMT

Hi @TamaraKrogman!

Could you share more details about the type of items you see listed under your Content? Are they Feature (hosted), Feature layers, Web maps, etc?

Re: My Content

TamaraKrogman — Tue, 29 Jul 2025 21:47:09 GMT

Feature layers and Web maps. All the information is pulled into the content from my computer.

Re: My Content

DebapriyaPaul — Tue, 29 Jul 2025 21:50:08 GMT

Thanks for confirming!

In Map Viewer, if you go to Save and Open >> click on Open map, do you see all Web maps listed from your Content?

Re: My Content

TamaraKrogman — Tue, 29 Jul 2025 21:53:40 GMT

yes!

Re: My Content

TamaraKrogman — Tue, 29 Jul 2025 21:56:43 GMT

how do I apply that to a new map?

Re: My Content

DebapriyaPaul — Tue, 29 Jul 2025 22:09:26 GMT

Awesome!

If you have saved Web Maps in your Content, you can open them by going to Save and Open >> click on Open map.

Find and open a map: https://doc.arcgis.com/en/arcgis-online/get-started/view-maps-mv.htm#ESRI_SECTION1_C30D73392D964D51A8B606128A8A6E8F

The option to Browse layers would only list Layers, whether they are in your Content, shared with the Organization or Groups, Living Atlas, or publicly shared items in ArcGIS Online.

Browse layers: https://doc.arcgis.com/en/arcgis-online/create-maps/browse-layers.htm

It would be good to confirm by changing the category to Living Atlas or ArcGIS Online. Do you see items listed when you change the Category from the drop-down?