topic Re: Anyone else seeing performance issues on AGOL this morning? EU Datastore Region in ArcGIS Online Questions

Anyone else seeing performance issues on AGOL this morning? EU Datastore Region

David_Brooks — Tue, 01 Jul 2025 10:38:08 GMT

Is it just me?

Re: Anyone else seeing performance issues on AGOL this morning? EU Datastore Region

AlexJBarker — Tue, 01 Jul 2025 10:41:55 GMT

Issues here too, looks like similar problems with Hosted Feature Layers to Thursday/Friday last week following the update.

Alex

Re: Anyone else seeing performance issues on AGOL this morning? EU Datastore Region

MobiusSnake — Tue, 01 Jul 2025 10:43:14 GMT

Same, been seeing hosted feature layer issues and export issues.

Re: Anyone else seeing performance issues on AGOL this morning? EU Datastore Region

Clubdebambos — Tue, 01 Jul 2025 10:46:36 GMT

Yep, very very slow. Field Maps is useless at the moment.

Re: Anyone else seeing performance issues on AGOL this morning? EU Datastore Region

David_Brooks — Tue, 01 Jul 2025 10:51:03 GMT

it's a known incident with ESRIUK. they're investigating...

INC003282

Re: Anyone else seeing performance issues on AGOL this morning? EU Datastore Region

MappyIan — Tue, 01 Jul 2025 11:32:51 GMT

Yup, we're having issues too. Thanks for posting the incident number @David_Brooks 👍

Re: Anyone else seeing performance issues on AGOL this morning? EU Datastore Region

StuartMoore — Tue, 01 Jul 2025 13:29:19 GMT

apparently its been fixed, they advise clearing your cookies...
it's still a little slow bit a lot better than it was...

Re: Anyone else seeing performance issues on AGOL this morning? EU Datastore Region

David_Brooks — Tue, 01 Jul 2025 13:29:53 GMT

back up and running now. will be interesting if any EU-side ESRI reps could outline what the root cause of these issues is

Re: Anyone else seeing performance issues on AGOL this morning? EU Datastore Region

MappyIan — Tue, 01 Jul 2025 13:38:54 GMT

Given there have been three significant AGOL outages in the last six months, seemingly only affecting EU-hosted AGOL instances, I think this Idea (to have a European-focussed ArcGIS Online Health Dashboard) would be really helpful at times like this. During all three of these incidents the US-focussed ArcGIS Online Health Dashboard has shown no problems despite the fact that multiple customers with EU-hosted instances were unable to use the system. It would surely save significant time for the various Esri support teams around the continent as they have to field multiple queries from all their customers.

Re: Anyone else seeing performance issues on AGOL this morning? EU Datastore Region

Clubdebambos — Tue, 01 Jul 2025 13:59:18 GMT

I ate far too many cookies waiting for the fix - "the devil makes work for idle hands!"