topic Shared Update group does not allow user to Update View in ArcGIS Online Questions

Shared Update group does not allow user to Update View

DataOfficer — Fri, 20 Jun 2025 17:16:30 GMT

We have a series of hosted view layers which require their filters to be added/amended. Previously we have been able to share these layers in Shared Update groups to allow other users other than the item Owner to update the view (via Settings > Update View). However, today I have tried to repeat this process, and after clicking on Update View, the initial screen loads but the header ('1. Choose layers' and '2. Define view...') is greyed out, and none of the left-hand bar loads, meaning that the user cannot set or amend the view filters or fields. I have checked the user permissions, group and item settings and sharing and as far as I can tell, these are correct.

The Group settings are as follows:

The user is a Creator type with the following role privileges:

The item settings are as follows:

Here is an example of the greyed out view the user experiences:
Greyed out header and no left-hand bar
If this is no longer supported, the only alternative I can think of is to reassign ownership of the layer to the user doing the editing. However from testing this it looks like I would have to also reassign ownership of the 'parent' layer and not just the view, which is far from ideal. The documentation doesn't provide much detail on this specific issue, so I'm hoping you knowledgeable folks might have some ideas.

P.S. can't log with support right now as My Esri is down at the time of writing this.

Many thanks.

Re: Shared Update group does not allow user to Update View

DataOfficer — Fri, 27 Jun 2025 08:27:55 GMT

ESRI support have confirmed that this is expected behaviour for view layers. Only the owner of a hosted feature layer view or an administrator can define what fields or features are available in the view.

Re: Shared Update group does not allow user to Update View

PeterKnoop — Fri, 27 Jun 2025 14:37:08 GMT

@DataOfficer you might want to comment on, or kudo, the ArcGIS Online Idea for Groups Support for "Collaboration of Equals", which requests groups where group members are as equally privileged as the owner of an item. Being able to update views is a great example of use case that would benefit from a group that endowed everyone with the same privileges for items, regardless of ownership.

Re: Shared Update group does not allow user to Update View

DougBrowning — Fri, 10 Apr 2026 15:18:52 GMT

Upvoted! We are a massive company and we can get stuck if a single person is out. Simply cannot have that. Thanks a lot