topic Re: Power Automate to Send Emails when certain fields are updated in ArcGIS Online Questions

Power Automate to Send Emails when certain fields are updated

EdDean — Thu, 08 Feb 2024 17:04:24 GMT

Hello Everyone,

I am in the process of configuring the Citizen Problem Reporter for our community. I have created several Power Automate flows to email citizens when a request is submitted, updated, or when comments are created. I am running into an issue when I try to configure the flow to send emails when only certain fields in the request feature layer is updated. I have tried several different things with no luck. So I am looking to the community for help.

How would I configure the Power Automate flow to only send emails when certain fields are updated? The flow below works if any field is updated in the feature layer.

Re: Power Automate to Send Emails when certain fields are updated

EdDean — Thu, 15 Feb 2024 18:39:24 GMT

Bump

Re: Power Automate to Send Emails when certain fields are updated

TimHolsti — Thu, 11 Jul 2024 12:16:15 GMT

Bump

Re: Power Automate to Send Emails when certain fields are updated

DerekFarr — Fri, 12 Jul 2024 14:59:06 GMT

I am in the same boat as you, did you happen to find a fix for this issue or a work around?

Re: Power Automate to Send Emails when certain fields are updated

Krocha — Tue, 03 Sep 2024 21:50:14 GMT

How do you get it to send to the specific person that made that submission? That is where i get stuck lol. I am trying for it to send to internal users who have ArcGIS account within the organization.

Re: Power Automate to Send Emails when certain fields are updated

EdDean — Wed, 04 Sep 2024 12:14:04 GMT

Not yet, I am still working on it when I get a chance.

Re: Power Automate to Send Emails when certain fields are updated

rbd — Thu, 23 Jan 2025 19:58:00 GMT

@EdDean If the citizen request is submitted via Survey123, there is a way to do this easily if the answer to a submittal question is a certain value. Otherwise... I'm in the same situation as you are, looking to send updates/alerts via Outlook email or Teams when values of certain attributes in AGOL hosted feature layers change.

Re: Power Automate to Send Emails when certain fields are updated

LaurelJHill — Fri, 14 Mar 2025 19:11:14 GMT

Subscribing!

Re: Power Automate to Send Emails when certain fields are updated

Caitlin_Todd_LCOR — Fri, 09 May 2025 19:07:27 GMT

If you find a solution to this please let me know! I'm also trying to do this with a hosted feature layer in AGOL for notifying internal staff when certain types of features have been created or updated.

Re: Power Automate to Send Emails when certain fields are updated

JustPete — Mon, 19 May 2025 20:10:23 GMT

Hi Krocha, this is quite a simple fix. You will need to use logical functions within the advanced mode in the email "To" box.

Below is a snapshot of what we have. If you have specific users, then you need to assign an email to either a field which they populate with their name, or if tracking is enabled, use the Editor or Creator field.

if(equals(item()?['Attributes/ProjectManager'], 'AL'), '(insert email here)', if(equals(item()?['Attributes/ProjectManager'], 'IF'), '(insert email here)',

Re: Power Automate to Send Emails when certain fields are updated

JustPete — Mon, 19 May 2025 20:14:02 GMT

From what I've tried to see, the issue is trying to get the previous version and updated version of the data. In this instance, you need to have "When a record is updated" as the trigger, then fetch updates and get data from feature later with a where clause. where=objectid=<triggerOutputs()?['body/attributes/objectid']> or something. Once you have the two versions, you need a condition to compare the two layers with the attribute in question to return the true value: triggerOutputs()?['body/attributes/field'] != <previous_value>

I'm going to try and work on it for a bit, since I have a feature layer with over 200 fields and don't need an email when there is a change with every one

Re: Power Automate to Send Emails when certain fields are updated

JustPete — Tue, 20 May 2025 08:04:34 GMT

Hi EdDean,

After a few iterations on Power Automate last night, trying to get this to work, I have finally found the workflow. The workflow that you've started is correct, however, you are missing the for each and logical function to test the data. In the example below, I want to send an email when the field GridApplicationStatus changes, therefore I can cater the email for that specific attribute.

1. Add the ArcGIS trigger (when a record is updated in a feature layer - in this instance)

2. Fetch updates

3. For each (the output from previous steps will be body/items

4. Conditional - the conditional expression will look something like this: AND - Attributes/(insert your attribute here) IS NOT EQUAL TO body/Attributes/(insert your attribute here). What this is doing is taking the change log of the attribute we are testing and comparing it to the original data to see whether a change has occurred. If not change has occurred on that particular attribute, no email is sent. But if a change has happened, then vice versa.

Hope this helps

Re: Power Automate to Send Emails when certain fields are updated

slehrter — Thu, 29 May 2025 13:58:07 GMT

I am working on the same thing. I want a notification only when the attribute "Status" changes from Pending to Approved. I thought I had it after seeing you IS NOT EQUAL TO example. It sends a notification when changed to Approved but also when going from Approved to Pending. Have you been able to get notifications only when set to Approved?

Re: Power Automate to Send Emails when certain fields are updated

JustPete — Thu, 29 May 2025 14:13:33 GMT

The only way I've managed to make it work is if there is an associated date field with the attribute domain, and so when the attribute changes to approved and approval date/time is NOW then it'll send an email. Which means that you won't get a load of emails whenever any attribute is changed.

I posted about this here:

Ability to return only change fields when update i... - Esri Community

Re: Power Automate to Send Emails when certain fields are updated

IslandCounty — Thu, 02 Apr 2026 21:09:45 GMT

Hello! I am working on getting this workflow going for a request status field but I am unsure how you get the "body/Attributes/(attribute)" value in your workflow. I have been looking around at my options under the "Fetch updates" category and don't see an option for searching an output for a particular field. Thanks for your help!

Re: Power Automate to Send Emails when certain fields are updated

nrgis — Mon, 27 Apr 2026 17:53:18 GMT

Any luck? I've had the same issue to make it work like the screenshot.

Re: Power Automate to Send Emails when certain fields are updated

RoshanPalikhe1 — Thu, 30 Apr 2026 15:04:37 GMT

Hi, I’m trying to set up a trigger so that an email is sent whenever certain fields are updated, but I haven’t been able to get it working. Could someone please help me with this?

Re: Power Automate to Send Emails when certain fields are updated

RoshanPalikhe1 — Mon, 04 May 2026 12:52:49 GMT

Hi, I’m trying to set up a trigger to send an email whenever certain fields are updated, but I haven’t been able to get it working. I’m also running into an issue where I can’t seem to reference or retrieve those fields properly. Could you please help me with this?