Exporting Data to Excel Incredibly Slow/Takes Hours

BarbaraM — Mon, 10 Jan 2022 21:15:37 GMT

Salutations!

I have an issue exporting data from our ArcGIS Survey123. I issue quarterly reports, so I usually download up to 3 months of data at a time. I have to organize data in a specific way, so I export it to Excel.

Sometimes the system is lightning fast. Usually, however, it is incredibly slow - at the time of this writing I have been trying for 4 hours to export the data I need. Some of the trouble shooting I've tried:

3 different browsers (Chrome, Microsoft Edge, Firefox)
Altered the search queries to include less or more data
Selected certain data sets before exporting (such as 5 entries or 1 month's worth)
Cleared internet history/cache
Restarting my computer
Turned off all electronics in my house to improve bandwidth
Attempted to download from my office

I did get a report to export quickly around 10:45 this morning on Microsoft Edge, but realized I missed a search query. When I tried to export the same data with the slight change to the query, the whole system basically locked up.

I know eventually I will get the data, but has anyone else experience this? Any advice or information would be very appreciated. Thank you!

Re: Exporting Data to Excel Incredibly Slow/Takes Hours

JennaMason — Mon, 21 Apr 2025 15:50:35 GMT

currently having this issue now, never had this happen before in the year I've used this

topic Re: Exporting Data to Excel Incredibly Slow/Takes Hours in ArcGIS Online Questions

Exporting Data to Excel Incredibly Slow/Takes Hours

Re: Exporting Data to Excel Incredibly Slow/Takes Hours