topic Re: ArcGIS Pro pop-ups stopped working on multiple layers in ArcGIS Online Questions

ArcGIS Pro pop-ups stopped working on multiple layers

lance0 — Wed, 17 May 2023 20:31:25 GMT

My pop ups in ArcGIS Pro 3.1.1 have stopped working on multiple layers. 'Visible layers' is selected in the Explore Tool settings. Instead of getting a pop up for each visible layer I now only get one pop up. It's like the settings are stuck on 'Topmost layer'.

Has anyone else experienced this?

Re: ArcGIS Pro pop-ups stopped working on multiple layers

AnnKiselaLEGIS — Fri, 19 May 2023 19:18:38 GMT

I am having the same issue. You're right, like it's stuck on 'Topmost Layer'.

Re: ArcGIS Pro pop-ups stopped working on multiple layers

MackenzeOriger — Thu, 31 Aug 2023 19:59:32 GMT

I am also having this problem. It's incredibly annoying, I have to wonder if it has something to do with being on Windows 11.

Re: ArcGIS Pro pop-ups stopped working on multiple layers

AnnKiselaLEGIS — Thu, 31 Aug 2023 20:15:07 GMT

Esri showed me that my layers were hidden because I needed to expand the stacked elements. In the picture, hovering over the vertical line says "Split into two vertically stacked elements". I hope this solves your issue too.

Re: ArcGIS Pro pop-ups stopped working on multiple layers

MackenzeOriger — Thu, 31 Aug 2023 21:07:29 GMT

Thank you, that solved it! I'm glad it was just a matter of me overlooking a well-hidden UI element and not a bug.

Re: ArcGIS Pro pop-ups stopped working on multiple layers

DanielHoffman73 — Mon, 19 Aug 2024 18:50:53 GMT

Thank you....this was driving me nuts!!!

Re: ArcGIS Pro pop-ups stopped working on multiple layers

bkaplan_WHO — Tue, 28 Jan 2025 21:41:03 GMT

This was driving me nuts too. In Pro 3.4, the bar showed up in the upper right hand corner when I hovered or clicked on it. Its shown circled in red below. Once I changed it though, I do not get the bar back and cannot revert to the previous format otherwise I would have showed you.

In ArcMap perhaps, I thought the number in the bottom left indicated how many popups there were? Am I hallucinating and wasn't that a good thing?

Re: ArcGIS Pro pop-ups stopped working on multiple layers

MarhensaAditya_Hadi — Sat, 15 Feb 2025 07:06:49 GMT

@bkaplan_WHO wrote:
This was driving me nuts too. In Pro 3.4, ....

There's a new way, and this kinda weird and not intuituve at all. I learned this today that if it's multiple features, we need to use Ctrl + Drag a little box, to identify multiple features.

drag a box while pressing the Ctrl key to identify multiple features.

Pop-ups—ArcGIS Pro | Documentation

Re: ArcGIS Pro pop-ups stopped working on multiple layers

AZendel — Fri, 27 Jun 2025 15:12:01 GMT

Thanks for explaining this. It was also annoying me. ESRI, I suggest that you make it more obvious that there's a collapsed pane that can be expanded.