topic Re: ArcGIS Online Error message: Unable to load https://utility.arcgis.com/usrvcs/servers.... Status 429 in ArcGIS Online Questions

ArcGIS Online Error message: Unable to load https://utility.arcgis.com/usrvcs/servers.... Status 429

MDB_GIS — Fri, 04 Aug 2023 11:57:51 GMT

I am getting the message under very strange circumstances. I have a web map that is using a feature service from ourportal (passed through to arcgis online using the service url with credentials stored in it). This map is used for our field crews to collect data. When you first open the map, all the features show up as they should and everything looks great. However, if you zoom in fairly close (~1:1000), they all disappear and never come back. If you then refresh the page, this is what pops up:

You then have to completely close the map and clear the browser cache to clear the error message. Anyone have any idea what might be causing this issue?

Edit: Here is a screenshot of the console log from google chrome.

Re: ArcGIS Online Error message: Unable to load https://utility.arcgis.com/usrvcs/servers.... Status 429

MelissaNorthey — Wed, 11 Dec 2024 21:40:26 GMT

I am having this very issue today. I know over a year later. Shooting in the dark here - did you ever get this resolved? I have 2 Esri cases open right now. One about intermittent layers dropping from our web services since upgrading to 11.3 last week and today we are getting this a bunch. Esri AGOL team thinks it's related to my server (delayed reaction? a week and a half later). I'm getting nowhere fast though.

Re: ArcGIS Online Error message: Unable to load https://utility.arcgis.com/usrvcs/servers.... Status 429

MDB_GIS — Wed, 11 Dec 2024 22:21:21 GMT

Sorry to say that I did not. I ended up recreating the map from scratch.

Re: ArcGIS Online Error message: Unable to load https://utility.arcgis.com/usrvcs/servers.... Status 429

MelissaNorthey — Thu, 12 Dec 2024 00:00:04 GMT

While I don't like the answer, I appreciate your quick reply. 😣