topic Re: Operations Dashboard not honoring refresh interval set in web map after Nov 2024 update in ArcGIS Online Questions

Operations Dashboard not honoring refresh interval set in web map after Nov 2024 update

WetherbeeDorshow — Wed, 13 Nov 2024 20:47:01 GMT

After the November update, refresh intervals set on hosted feature service layers in the web map are not working in operations dashboards

Re: Operations Dashboard not honoring refresh interval set in web map after Nov 2024 update

WetherbeeDorshow — Wed, 13 Nov 2024 20:47:58 GMT

@skisantafe_admin

Re: Operations Dashboard not honoring refresh interval set in web map after Nov 2024 update

Stephanie_F — Thu, 14 Nov 2024 13:06:26 GMT

Hi @WetherbeeDorshow do you have more information about this?

What refresh interval do you have set?

Are there specific widgets you are seeing this behavior with in your Dashboards?

If possible an Esri Technical Support case would be great to investigate deeper. https://support.esri.com/en-us/contact

Re: Operations Dashboard not honoring refresh interval set in web map after Nov 2024 update

SkiSantaFeAdmin — Sun, 17 Nov 2024 18:34:38 GMT

The refresh interval is set to 0.1 for everything and none of it is updating. Lists and details widgets.

Re: Operations Dashboard not honoring refresh interval set in web map after Nov 2024 update

Stephanie_F — Mon, 18 Nov 2024 21:14:29 GMT

Thanks @SkiSantaFeAdmin Can you confirm what layer type you are using to reproduce that? I had initially tested with a hosted feature service at .5 and confirmed that was working as expected but hosted feature services have a lower limit of .5 for the refresh interval.