topic Re: Webooks Deactivating Automatically in ArcGIS Online Questions

Webooks Deactivating Automatically

KurtSmithBGA — Thu, 15 Aug 2024 21:14:46 GMT

We have a few webhooks configured on a hosted feature service (ArcGIS Online) that are used to trigger Flows in Microsoft Power Automate. They have been running perfectly for a few months, but today we noticed that two of them somehow deactivated themselves on Monday 8/12. I tried manually re-enabling them today, but they deactivate again after a single trigger. After testing the other webhooks on the same service, they are deactivating themselves after being triggered as well.

I created a new webhook as a test, and it appears to be staying active and working correctly (at least after 4 test triggers).

I'm not really seeing any diagnostic data available and can't figure out why the existing webhooks are now deactivating after a single trigger. Does anyone have any thoughts on why this is happening, or where I can get some sort of log information?

Here is an example of one of the affected webhooks:

Thank you!

Re: Webooks Deactivating Automatically

KurtSmithBGA — Fri, 16 Aug 2024 01:33:30 GMT

I found this ESRI article stating this is a known issue. Hope this helps anyone else having the same problem:

8/15/24: Update and quick fix for issues with Webh... - Esri Community

Re: Webooks Deactivating Automatically

BrianFischer — Thu, 17 Oct 2024 19:04:22 GMT

We are experiencing this same issue and it's becoming a big problem for us in our integrations. I just submitted a case to ESRI support for this and will update if they find the issue. Agree it seems to have been introduced as a bug around Aug. 1st. The last we had documented it seemed to be working fine around July 17th. We setup a test this week with two identical hosted feature layers on two separate arcgis online organizational accounts. They were working fine all day on Oct. 16th but then when we went to check them on Oct. 17th at 10am they were deactivated again. Seems to have happened sometime overnight.

Anyone else have documentation that their webhooks got deactivated last night?