Layer not loading in Microsoft Edge

JoshSaad1 — Mon, 07 Oct 2024 11:57:06 GMT

I have a map that I use in a dashboard for tracking hurricanes and tropical storms. One of the layers, forecast position, from Esri's Active Hurricanes, Cyclones, and Typhoons data, has custom symbology and it won't load in the dashboard map in Microsoft Edge, but it does load in Firefox.

I've tested this on different computers both inside our organization's network and at home. In the layers list this one shows a pulsing blue dot, indicating that the layer is loading, but it never loads.

I am able to see the symbology in the Legend, but it never loads on the map. Does anyone know of a possible fix for this?

Re: Layer not loading in Microsoft Edge

EmilyGeo — Tue, 03 Dec 2024 21:26:31 GMT

Hi @JoshSaad1,

I'm not able to see the problem. The layer loads correctly for me in Edge in a Dashboard. However, if this is an ongoing problem for you I suggest reaching out to Tech Support for help troubleshooting the issue.

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Layer not loading in Microsoft Edge

Re: Layer not loading in Microsoft Edge